Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,170 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,170 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual,top class service from a very efficient company. We have now booked numerous trips ,both in the uk and Europe,and never had a problem. Many thanks Alan”

Helpful Report

Posted 9 years ago

Dear Alan, Thank you for a great review left online after you made your recent booking with Your Golf Travel. Your comments are highly valued. We wish you the best for your trip and hope to welcome you back again very soon in the near future. Kindest regards, Emma

Posted 9 years ago

“Excellent and efficient service nothing was too much trouble when I was backwards and forwards gathering as much information I needed before I eventually settled on the resort sueno deluxe belek and Lee has been so helpful I will definetly be booking again and definetly through your golf travel.”

Helpful Report

Posted 9 years ago

Dear Julie, Thank you for leaving us such a wonderful review online about the booking process and sales team staff who helped you make this trip possible to Turkey. We wish you the best for your trip and look forward to helping you again in the near future. Thank you, Emma

Posted 9 years ago

“no problems,quick, efficient and although alterations made to original plans they were dealt with in a professional and caring manner excellent service will recommend to anyone going on holiday”

Helpful Report

Posted 9 years ago

Dear Ian, Thank you for booking your golf trip to Abu Dhabi with Your Golf Travel this year and for taking the time to leave such a positive review online about the service received from our sales team. We hope you have a great vacation. Kindest regards, Emma

Posted 9 years ago

“Joe Way was very efficient and responded quickly to a few queries I had. However, once I got confirmation to the original booking, the email asked that click on links to confirm people in the party, deposits etc.. The link lead me to the incorrect holiday (3 day, not a 4 day break). Not sure if this was resolved.”

Helpful Report

Posted 9 years ago

Dear Ralph, Thank you for your review online after making a booking with Your Golf Travel. I have looked at your booking and advised your sales agent to touch base with you and ensure the details on your confirmation are correct. Kindest regards, Emma

Posted 9 years ago

“I dealt with Robert Cooper who is very polite and helpful. Happy customer”

Helpful Report

Posted 9 years ago

Dear Sarah, Thank you for your review online after making a booking with the YGT sales team and rob in particular. We hope you have a wonderful trip. Kindest regards, Emma

Posted 9 years ago

“Room wasn't ready when we arrived, when we got to the room it was filthy, mildew in the shower, stains on the pillows, something really nasty on the toilet seat, A/C fan full of dust. Staff not interested, I am attempting to get a full refund. Both golf courses poorly maintained, bunkers compacted or completely full of stones, fairways patchy and very poorly cut. This place purports to be a country club! Didn't use the spa or pool as we wanted to leave without experiencing this disappointment. Received an offer of 25% discount on return stay...... I wouldn't return if you paid me!”

Helpful Report

Posted 9 years ago

Dear Mr Duffy, Thank you for your review online. I appreciate your comments and can see that you have already logged this as a formal complaint with our customer services team who have worked on an offer of compensation for you from the hotel and is now closed. Kindest regards, YGT

Posted 9 years ago

“We have booked several times with YGT and always found them to be very quick, efficient and helpful - nothing is too much trouble.”

Helpful Report

Posted 9 years ago

Dear Linda, Thank you for once again choosing Your Golf Travel to make your golf holiday booking with this year. We are happy to hear you are pleased with the services we offer and wish you the best for a fantastic trip. Kindest regards, Emma

Posted 9 years ago

“We have been very happy with your golf travel, but was disappointed with the golf course we attended and its appearance, and the disgusting prices of the drinks.”

Helpful Report

Posted 9 years ago

Dear Judith, Thank you for your booking with us and for leaving YGT a great review about our services. However I am sorry to hear about your thoughts on the course and prices of drinks at the hotel and venue. If you wish to log this as a formal complaint, please do so to cs@yourgolftravel.com where someone will be in touch with you. Kindest regards, Emma

Posted 9 years ago

“Had a wonderful golf holiday to Dubai, booked by YourGolfTravel in May 2015 and we are in the process of booking with YourGolfTravel again for May 2016 Well organised by YourGolfTravel Mr W Speirs Mr J Wright Mr D Perkins Mr M Cooper”

Helpful Report

Posted 9 years ago

Dear Mr Speirs, Thank you for making your booking to Dubai with YGT and for taking the time to leave a review for us about the venue and our services after your stay. We are glad to hear you had a great trip and look forward to helping you plan your next in the near future. Kindest regards, Emma

Posted 9 years ago

“Having used My Golf Travel on several previous visits to various golfing venues we have always been impressed with the efficient and helpful manner in which the MGT staff have handled our bookings.”

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Posted 9 years ago

“The booking was done very quickly and efficiently, I always book with Your Golf Travel for my group bookings as we get a good deal with plenty of discounts.”

Helpful Report

Posted 9 years ago

Dear Jackie, Thank you for your review about your recent booking experience with our sales team at Your Golf Travel. Your comments are greatly appreaicted and we hope that your group have a fantastic time. Kindest Regards, Emma

Posted 9 years ago

“Easy to book just one phone call and it was all booked for me no problems”

Helpful Report

Posted 9 years ago

Dear William, Thank you for choosing YGT to make your booking to Scotland this year - we hope you have a fantastic trip and appreciate the time you took to leave us a review online. Kindest regards, Emma

Posted 9 years ago

“Joe(Way), the guy I spoke to booking my trip was very helpful and easy to talk to, very informative about the destination we are going to and helped solve some potential problems with his recommendations. Guy deserves a medal!”

Helpful Report

Posted 9 years ago

“Easy to contact, easy to make booking, friendly helpful staff. Always deal with same staff member who knows all your details so booking really quick and easy. Added bonus of getting a voucher to use another time. Never had any problems with hotel or golf course when we have arrived to stay and play.”

Helpful Report

Posted 9 years ago

Dear Kenny, Thank you for choosing Your Golf Travel once again to make your booking to Scotland this year. Your comments about the staff members who helped make this trip possible are much appreciated, and we are happy to hear you utilised your voucher also. We hope you have a great trip! Kindest regards, Emma

Posted 9 years ago

“Invited to review my booking, but have I made a booking or not, I just don't know? Enquired about a package for 6 in Portugal, got limited answers to my questions, please remember who the customer is! When a question is asked, an answer is required. It's a buyers market and I'm booking on behalf of a group so there is a responsibility on me to do it properly for them. Finally chose a package offered, confirmed with rep via email and even received a confirmatory email looking forward to payment. When contacted by phone to simply pay, rep admitted to having got it all wrong and I'd have to choose alternative courses for up to £60+ more per person. I've been left in that position. Flights are booked but no package. I think YGT need to honour the original package as there was 'offer, consideration and agreement' on both sides. Extremely poor service and I feel very let down at this stage. I look forward to YGT getting in touch to sort this out. Time is of the essence! John Douglas”

Helpful Report

Posted 9 years ago

“Excellent service and what I asked for I got and the price quoted was what I was invoiced for with no hidden extras”

Helpful Report

Posted 9 years ago

Dear Kevin, Thank you for such a great review online after making your booking to Spain with our team at Your Golf travel. We wish you the best and hope you have a wonderful trip. Kindest regards, Emma

Posted 9 years ago

“We have used YGT for several years now for our Group Golf Trip to Turkey I have always found every one I have had to speak to helpful. Lee has been my main point of contact andI could not fault anything. Making a booking on behalf of 16 people could be a problem but it never has been and we are back again next year. Very highly recommended.”

Helpful Report

Posted 9 years ago

Dear Alan, Thank you for booking with YGT once again for your trip to Turkey, and for taking the time to leave us a great positive review online about our team and service provided. We hope you have a wonderful trip and look forward to helping you again next year. Kindest regards, Emma

Posted 9 years ago

“Have booked with ygt for past 4 years and have always been very pleased with the service, the price, the overall experience. Top stuff.”

Helpful Report

Posted 9 years ago

Dear Chris, Thank you for once again coming back to book your golf trip with us, your comments are greatly appreaicted about the service, pricing and experience you have experienced booking with us over the past few years. We hope to book many more trips for you in years to come. Kindest regards, Emma

Posted 9 years ago

“Rhys was quick to contact me following my enquiry and sorted out my break with ease. I called him back to add an additional guest and he sorted it out immediately. Great service, thanks.”

Helpful Report

Posted 9 years ago

Dear Jeff, Thank you for choosing Your Golf Travel to make your trip with this year, and for taking the time to leave a great review online about the booking process with our team. Your comments are appreaicted. Kindest regards., Emma

Posted 9 years ago

“As always, a pleasure to deal with and always market lead it with prices and packages”

Helpful Report

Posted 9 years ago

Dear Richard, Thank you for your booking and for taking the time to leave a review online about our packages and pricing offered. We hope you have a great trip to Spain. Kindest regards, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,170 reviews