Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,169 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,169 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional service, very responsive and action issues promptly. The team all appear to have access to the booking details which is positive and helps progress issues. Good rates vs. booking direct. Individual appeared knowledgeable of the courses and area. Only issue, it would have been nice to have been told the deposit was non-refundable before rather than after making the payment.”

Helpful Report

Posted 8 years ago

Thank you for your review about the service provided by the team at YGT when making your recent booking. I apologise if it was not made clear about the deposit, but with all reservations for holiday packages, we do require a deposit which is always non refundable as stated in the terms and conditions. We hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“Very easy to book your golf trip through YourGolfTravel and they are quick to confirm your reservation sending you a summary of all relevant details. Lots of choice offered and I'm certain that they can't be beaten on price.”

Helpful Report

Posted 8 years ago

Dear Ronnie, Thank you for your booking and for leaving a great review for the team - your comments on the service and our pricing are really appreaicted. We wish you the best for you vacation. Kindest regards, Emma

Posted 8 years ago

“Hi Lisa - Thanks for your request to rate the service. I am surprised that you have asked me to rate the service, as I thought you may have checked beforehand, as I am still awaiting confirmation of my booking? The initial booking and organisation was great; quick and responsive. YGT were able to sort all the times we wanted, so we paid our deposit. That was one week ago and I have heard nothing since. No confirmation. No receipt of the deposit. No thanks for using YGT. Nothing. I am a bit disappointed that the after sales service is so slow and surprised too as YGT are usually very good. Kevin”

Helpful Report

Posted 8 years ago

Dear Kevin, Thank you for your review and booking with Your Golf Travel to Le Manoir. I have looked at your booking for you, and can see that the customer confirmation was sent on the 20th January by our team. I will advise your agent that this has not been received and ask someone to then resend this to you. This is a very busy time for our team and also the venues, sometimes it takes a little longer to get the confirmations for all aspects of your trip from each external supplier before we can send you all your final documents. I do apologise for any delay there may have been, and we hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“My dealings with your golf travel have always been very good , staff always very helpful and knowledgeable . I would be very happy to recommend them to anybody.”

Helpful Report

Posted 8 years ago

Dear Phil, Thank you for choosing to make your golf trip with YGT once again this year - we appreciate your valued feedback and for kindly recommending us to your friends. Kindest regards, Emma

Posted 8 years ago

“First class service, no pressure placed upon you. They gave me the time to contact all the team and even asked if I was ready or not. Would use them again”

Helpful Report

Posted 8 years ago

Dear Tony, Thank you for your great review - we really appreciate customers taking the time to leave us their feedback. We hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“I deal with Ian Purvis I know what I want and Ian knows how to provide -great recipe for success ????????”

Helpful Report

Posted 8 years ago

Dear John, Thank you for your booking and great feedback for Ian in our team - your comments are really appreaicted and we hope that you have a great trip. Kindest regards, Emma

Posted 8 years ago

“Although my debit card has been charged with holiday deposits, I have still not received confirmation of booking!”

Helpful Report

Posted 8 years ago

Dear Angela, Thank you for your booking and for leaving a review. I will contact your agent for you and ask what the delay has been in your confirmation being sent. This is a very busy time of year, and it sometimes takes a little longer to get all aspects of your trip confirmed with our suppliers. Kindest regards, Emma

Posted 8 years ago

“Thank you for a quick and hassle free booking experience . Would recommend!”

Helpful Report

Posted 8 years ago

Dear Ashley, Thank you for your great review of the booking service provided by the team at YGT. Happy to hear you will be recommending us to friends. All the best for your trip. Regards, Emma

Posted 8 years ago

“we have always enjoyed staying at ampalius hotel staff very courtious and very helpful at all times x tom and angela”

Helpful Report

Posted 8 years ago

Thank you for your great review of the service of YGT and hotel staff at the venue - we hope you enjoy your trip. Kindest regards, Emma

Posted 8 years ago

“The booking was handled efficiently and the cost competitive. 20 days between booking and receiving confirmation was a little long to wait.”

Helpful Report

Posted 8 years ago

Thank you for choosing to make your golf trip with us this year and for taking the time to leave us a review. We do apologise for any slight delay in booking confirmations being sent out, its a very busy time for resorts and the team. Kindest regards, Emma

Posted 8 years ago

“Quick easy and very helpful.”

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Posted 8 years ago

Thank you for your review, we hope you have a great trip with YGT. Kindest regards, Emma

Posted 8 years ago

“as always very quickly & smoothly sorted. excellent.”

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Posted 8 years ago

Thank you for choosing YGT to make your golf trip this year and for leaving us and the team a great review. We hope you have a good trip. Kindest regards, Emma

Posted 8 years ago

“service was superb, thank you”

Helpful Report

Posted 8 years ago

Dear Paul, Thank you! We hope you have a superb trip also! Regards, Emma

Posted 8 years ago

“Fast, efficient service with excellent product knowledge.”

Helpful Report

Posted 8 years ago

Thank you for your booking - we hope you have a great trip. Regards, Emma

Posted 8 years ago

“I phoned to book as I was having a problem with using the voucher I had on line. Within 2 minutes I was sorted. 5 mins later I recieved a phonecall with my booking, inc. tee times all arranged. Once again a pleasingly easy experience. Just got to wait for the trip now :-)”

Helpful Report

Posted 8 years ago

Dear Alan, Thank you for your booking and review about the service provided by the team to help you use your voucher - glad you were able to redeem this for your trip. We hope you have a great break with YGT. Regards, Emma

Posted 8 years ago

“Always a great service with Your Golf Travel.”

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Posted 8 years ago

Dear Mark, Thank you for your booking and review - we hope you have a great trip. Thanks, Emma

Posted 8 years ago

“I have always had good experiences when booking with Yourgolftravel. This trip was booked at relatively short notice and you found it difficult to get the exact tee times I requested. You did make an excellent effort on my behalf and the tee times are now about as good as we can get at what appears to be a very busy resort. The one minor problem I have encountered is with the car booking. The voucher you have provided only states that the car is booked through Car Trawler and does not specify the exact company the car is hired from and where there premises are within the airport. When speaking to Phil over the phone and giving him the flight details he did say it was with Avis. I will obviously require to confirm this asap as we leave on Tuesday (26th). As a result I will require to phone you again on Monday ( 25th) to confirm the exact rental company and there location. That apart all seems to be in order.”

Helpful Report

Posted 8 years ago

Dear William, Thank you for your booking and also for taking the time to leave us a review. Tee times are always subject to availability and of course the earlier you book at certain venues, the better options all guests have. I am happy that the times you have secured are suitable. With regards to the car hire, we do use Car Trawler as an agent, who then books with a specific rental - normally this is stated when the flight details have been confirmed by the client, and I apologise if this was not made clearer at an earlier date. We wish you a great trip. Kindest regards, Emma

Posted 8 years ago

“Great service from Robert who checked numerous venues for our groups golf break. Easy booking once we'd decided which to go for”

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Posted 8 years ago

Dear Alison, Thank you for your booking with YGT, and leaving us a great review online for Robert especially. We hope you have a good trip and look forward to helping you once again in the near future. Regards, Emma

Posted 8 years ago

“I gave a rough outline of our requirements ,and 4 courses were forwarded and I chose one , and the booking was smoothly completed”

Helpful Report

Posted 8 years ago

Dear Terry, Thank you for your review about the service provided by our team - I am happy to hear your holiday was booked with ease. I hope you have a great trip. Kindest regards, Emma

Posted 8 years ago

“Excellent service Kevin was great”

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Posted 8 years ago

Dear Leslie, Thank you for your booking and review. We hope you have a great trip with YGT. Regards, Emma

Posted 8 years ago

Your Golf Travel is rated 4.6 based on 3,169 reviews