Pet Supplies Warehouse Ltd Reviews

Name: Pet Supplies Warehouse Ltd
Address: Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom, Barnsley
Rating: 4.60

4.6 Rating 1,352 Reviews

90 %

of reviewers recommend Pet Supplies Warehouse Ltd

4.6

Based on 1,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Pet Supplies Warehouse Ltd 5 star review on 17th September 2021

MRS BETH MUSGRAVE-CROW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with service”

Helpful Report

Posted 7 years ago

“Just changed my elderly arthritic Labrador onto Eden Holistic 80/20 and although I could source this food from a town 10 miles away, Pet Supplies Warehouse is cheaper by two or three pounds and is delivered to y door for free. Very happy with the service and will continue to use them on a monthly basis.”

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Posted 7 years ago

“The quality of products , price and free postage”

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Posted 7 years ago

“A great product delivered quickly”

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Posted 7 years ago

“They sell what I want.”

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Posted 7 years ago

“Good selection of products, very competitively priced. Would use again. Thank you.”

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Posted 7 years ago

“Fabulous luxurious dog bed. Rather slow delivery.”

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Posted 7 years ago

“Am happy with the product (Eden dog food) but was very frustrated with the delivery. Having ordered on Tuesday 30th May I did not get a follow up email telling me when it would be delivered. I managed to find out it was due to be delivered on Friday 2nd June. When I tracked it on 2nd June I was informed it was out for delivery but it was never delivered. When I next checked I was informed it would be delivered on Monday 5th June. On the Monday I checked again to find out it would be delivered on Tuesday 6th June by which time I had run out of dog food and was fed up with having to juggle my diary in order to be in for the delivery. Thankfully it did get delivered so the dog didn't starve! I tried to talk to a human-being at UK Mail but it was impossible to get past the automated service. Please follow this up with UK Mail as they are not doing you any favours. Thank you.”

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Posted 7 years ago

“Excellent customer service. Nothing too much trouble and staff very accommodating and helpful. They use UK Mail for delivery which means you know when your delivery is on its way and you get your timed slot the following morning. Can't fault them. Happy to recommend and will be using again.”

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Posted 7 years ago

“Very prompt delivery”

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Posted 7 years ago

“The dog bed I ordered was just as described and perfect for my lab/lurcher cross. I was kept informed re delivery and arrived as expected. Great product and service.”

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Posted 7 years ago

“Prompt delivery and great product, will re order very soon.”

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Posted 7 years ago

“Very helpful on the phone and delivery was a day earlier than expected.”

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Posted 7 years ago

“The prices were good, delivery fairly quick and when I rang with a pre-order query the staff were very helpful and polite. Pleased with all around service.”

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Posted 7 years ago

“Good price. Fast delivery. Thanks”

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Posted 7 years ago

“An extremely quick delivery time. So happy as I originally ordered the dogs bed with another company and it was going to be two months to received it so I cancelled the order. I was promised by this company that it would take no longer the ten days to receive the bed and I got it in six. One very happy customer and and extremely happy dog.”

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Posted 7 years ago

“Would highly recommend, I ordered two dog beds and one was sent in error, this was rectified and a new bed was sent within 2 days. Excellent customer service and very friendly staff!”

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Posted 7 years ago

“Excellent customer service, especially when I accidentally ordered wrong product. Quickly rectified and delivery super fast next day. Very impressed and will be using again. Also the bonus of the best prices on the internet for my dog food.”

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Posted 7 years ago

“Great prices. Speedy delivery, was expecting to wait a few days for my order, but my order arrived the next day ☺️”

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Posted 7 years ago

“Good range of products at competitive prices. Excellent service. Item purchased is v. good quality and ideal for purpose.”

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Posted 7 years ago

Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews