Zerbee Reviews

Name: Zerbee
Rating: 4.77

4.8 Rating 6,953 Reviews

96 %

of reviewers recommend Zerbee

4.8

Based on 6,953 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very easy and super fast delivery!”

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Posted 8 years ago

“Ordered incorrect planner filler, binder and sleeve for 2017. Zerbee would not take return due to item being time sensitive. (Beginning of October 2016) Also, Zerbee does not offer return shipping service so that in order to return an item I am forced to pay full shipping rates rather than Zerbee sending me a return label with shipping at their corporate discount rate deducted from my refunds.”

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Posted 8 years ago

“Perfect prices \nPerfect shipping \nPerfect items”

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Posted 8 years ago

“Great service. My items were delivered in less than 24 hours! Everything was in perfect shape. Thank you.”

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Posted 8 years ago

“Great products, packaging and fast delivery!”

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Posted 8 years ago

“My order was shipped in two separate packages. As someone who is very aware of the carbon footprint of having two truck routes on the ground, and two boxes manufactured, packed, and shipped, I like to keep the environmental costs down when making purchases. So, I would have liked to have the choice of whether to wait a little longer to have everything ship together, or to have it shipped separately. That is my only less than positive comment. All items were received as ordered, in a very prompt manner, and I am pleased with the items I chose!”

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Posted 8 years ago

“The items I ordered arrived in two days and were in exactly the same condition as described. The price of the items was very good - and I represent a nonprofit group so price is very important to us.”

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Posted 8 years ago

“I was very satisfied with the fine service and quick delivery of the product with no complaints.”

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Posted 8 years ago

“I am always satisfied with Zerbee.”

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Posted 8 years ago

“Phone support is excellent and very friendly. Shipping is remarkably fast and easy to track. Zerbee is such a fantastic company to work with, I wish more companies would take the initiative and follow Zerbee's lead.”

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Posted 8 years ago

“Excellent price for the items purchased. Items were delivered in a timely manner. Pleased with the interaction and will look to Zerbee for future purchases.\n”

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Posted 8 years ago

“I have ordered from Zerbee's for a couple of years. ALWAYS quick shipping, exactly what I ordered and very cost competative. Thank you for your great service!”

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Posted 8 years ago

“You guys prove over and over again that you are a great company to work with. \n\nI was initially mad to hear about your return policy, and that I only had 5 days to claim a missing item from the day it?ÇÖs dropped off at the distribution center, as I was out of the country and unable to receive all the packages in a timely fashion, and thus couldn't report my issues.\n\n But then you blew me away, by giving me a refund for all the products I had issues with, and not asking me to go through the hassle of sending it all back to you. I can honestly say I wasn?ÇÖt imagining it was going to work out so well in my favor. \n\nOne criticism however, as I mentioned to your twitter feed, you really need to work on your search function, and better categorize your products. I'd be happy to go into more detail over email the issues I noticed, so feel free to follow up. \n\nLastly, I hope that you update your listings picture for the Ampad Pastels blue writing pads to better reflect the color they are supposed to be, so people can be warned it's gray paper not blue. Also if you could change the listing for the Mr. Sketch stix markers to indicate they are the thicker bullet tip ones not the extra fine thin markers, you'd be doing a good service for listing accuracy and customer satisfaction. \n\nThanks again for taking the steps needed to resolve my issues and reaffirm that you are the best supply company to order from, not just because of the prices. Even though you may ship one pen in a giant box, or ship a ton of things separately, you guys are a joy to order from and I love the responsiveness of your twitter and customer service.”

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Posted 8 years ago

“Satisfied with the order procedure and customer support, and would recommend to others.”

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Posted 8 years ago

“Excellent process no problems with product and delivery.”

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Posted 8 years ago

“The ordering went well and the product was received on time.\n\nThank you!”

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Posted 8 years ago

“Good product...Good price...Good service. I will\ndo business with company again.”

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Posted 8 years ago

“Easy to order, competitive pricing and quick delivery.”

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Posted 8 years ago

“Totally satisfied!”

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Posted 8 years ago

“Thumbs up. Perfect everything, arrived before expected, exactly what I ordered, I would recommend to everyone.\n***-(MR. Satisfied)”

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Posted 8 years ago

Zerbee is rated 4.8 based on 6,953 reviews