Zest Beauty Reviews

Name: Zest Beauty
Address: 4 Bull Close Road, The Lookout, Nottingham
Rating: 4.26

4.3 Rating 5,553 Reviews

83 %

of reviewers recommend Zest Beauty

4.3

Based on 5,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

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Zest Beauty 4 star review on 22nd September 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hard to review, do not know if my order has been sent. My e-Mail inquiring about status has not been answered. All i know is that order has been charged to creditcard. So writing a review at present time would not be fruitfull.”

Helpful Report

Posted 7 years ago

“I am still waiting for my order from the 260517, understood from customer services that bank holidays cause delays but the order is still processing as of the 05.06 ,but of course the money was cleared from my bank account last week , waiting for goods just shy of 100.00£”

Helpful Report

Posted 7 years ago

“Extremely slow at dispatching orders.. ordered the 20th May and haven't received my products yet .”

Helpful Report

Posted 7 years ago

“Sadly, my money was taken straight away for my order as I expected, however, I was told it would be shipped within a few days, sadly that never happened. I did speak via email with customer care and they told me it will be shipped soon...... When is soon, I have no idea. I just know I have not received any goods as yet. Calling the customer care number is probably very ineffective.”

Helpful Report

Posted 7 years ago

“Disappointingly I have not yet received or had note of despatch of my order placed May 19th no. 120184127. Have tried to call customer help but no one available either. Anne Sim 01258 861248 or07721 376626 Birley Desisgn”

Helpful Report

Posted 7 years ago

“I ordered on the 10th of May. Although they said delivery may be delayed it is now the 22nd may. It's a very long delay.”

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Posted 7 years ago

“Order took 12 days to arrive. When chased i received no response to my email and nobody answered the phone. I managed to get someone on the online chat who advised there had been a delay in Ultrasun and this was the reason. It would of been nice to get a response or an update without having to keep chasing. Product did arrive in the end, just before we left for holiday.”

Helpful Report

Posted 7 years ago

“I placed my order on the eve of the 8th of May and have yet to receive my ordered product.”

Helpful Report

Posted 7 years ago

“It has taken over a week for the confirmation of order to arrive and I still haven't received my actual order.”

Helpful Report

Posted 7 years ago

“I ordered on the 29th and my order was only processed today. was expecting it by now”

Helpful Report

Posted 7 years ago

“Special cleansing gel arrived with broken nozzle. Box had not been tampered with.”

Helpful Report

Posted 7 years ago

“I still have not received my order - Full Stop.”

Helpful Report

Posted 7 years ago

“I still haven't received my products 8 business days later & have had no update on when I will receive them.. The only reason I gave 2 stars is case of price.. But that will be incorrect if I don't receive my order soon”

Helpful Report

Posted 7 years ago

“Nobody can tell me when my parcel will be shipped”

Helpful Report

Posted 7 years ago

“Very little communication about order, delivery and in fact I still have not received it”

Helpful Report

Posted 7 years ago

“i have not had my order yet if i had to wait this long i would not of orderrd from them.”

Helpful Report

Posted 7 years ago

“I really wanted to enjoy the product I bought and give a good review. I was really hoping to make Zest beauty my new go-to site for all things beauty. Unfortunately, 2 weeks after placing my order, it has yet to be processed let alone ship. I paid for shipping; I should of had it by now. I contacted customer service, and yes, they were quick to respond with a reason why there was a delay, but I should have been notified of a shipping delay before purchasing and paying for shipping costs.”

Helpful Report

Posted 7 years ago

“First of all the order was not shipped within the time period I was not advised of the delay until I chased then when the order arrived today 2 of the items were missing from the package the delivery note had a pencil mark of disc but there was /has been no other notification about this and no confirmation that I wont be charged for these items as the full cost is being shown on the despatch note. I have twice tried to speak to someone on the phone but there is no one to answer the calls. I am waiting a response to my email.. I have used Zest before and not had a problem but will be thinking twice before using them again in the future.”

Helpful Report

Posted 7 years ago

“They take way too long to deliver.”

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Posted 7 years ago

“I still haven't received my order or any further updates.”

Helpful Report

Posted 7 years ago

Zest Beauty is rated 4.3 based on 5,553 reviews