Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service .the price could have been a little more less.”

Helpful Report

(DHMC) - Posted 5 years ago

“Happy with the service I received. A slight problem occurred due to technician error, however they offered to send someone out to our house in the morning to fix it, so excellent customer service.”

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(Dartmouth College) - Posted 5 years ago

“The service was excellent. I truly appreciate that a was contacted with updates and recommended revisions to the service I had requested. Also, the detailed inspection report is extremely helpful.”

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(Amica Mutual Insurance) - Posted 5 years ago

“I appreciate the online scheduling process, no doubt the convenience is the best feature, I like the communication from the tech, and online payment is super convenient! Thanks Zippity!”

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(Dartmouth College) - Posted 5 years ago

“..........”

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(Cisco Systems - Richardson) - Posted 5 years ago

“I appreciate getting the updates and the breakdown of prices for all the services.”

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(Fidelity - 2 Destiny Way, Westlake) - Posted 5 years ago

“No issues with checking in and the service was fast. Communication has greatly improved since my last service - thanks!”

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(Terrace At Solana) - Posted 5 years ago

“I had an awesome experience overall. Nico provided excellent and prompt information. I will surely recommend Zippity.”

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(Cisco Systems - Richardson) - Posted 5 years ago

“I first tried Zippity for an oil change about one month ago. The assistance and communication was like nothing I ever experienced with a car service company. The convenience of being able to leave my car on-site and have it serviced while I work is fabulous! I no longer need to waste time on the weekend to have my car maintenance performed. When the mechanic completed the oil change, he returned my car keys to the locked box in the lobby and I received an electronic notification that the service was done. The price was reasonable and the mints they left me were a great personal touch. My latest experience has gone above and beyond my expectations and I felt compelled to write to tell you about it. Yesterday morning, my car wouldn’t start when I was getting ready to leave for work and I suspected that I needed a new battery. I remembered that Wednesday was a day that Zippity was on-site. I visited the website to attempt to make an appointment but all the slots were filled. A chat box on the website opened and I typed my problem. An automated message replied and told me that I would receive a response when they opened at 9 a.m. This was understandable. After all, it was around 6:45 a.m. However, within minutes, Nico replied and said that he thought he could fit me in and that he was reaching out to his technician. After about 10 minutes, Nico let me know that it was no problem to bring my car in and they’d take care of it that day. I was delighted! This meant that I didn’t have to wait for a local shop to open and make arrangements for a battery installation and get into work late. When I arrived to the top of the 500 garage, the technician greeted me and he explained that he’d look my car over to be sure that only the battery needed replacement. I didn’t miss a meeting or any work because of Zippity’s fast action and incredible customer service. So, ultimately, I want to say thank you to whoever has brought Zippity to us and offered such a great service to Fidelity on-site. Car repairs and maintenance are certainly on the low end of my priority list but having it right here makes the task tolerable!”

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(Fidelity - Smithfield) - Posted 5 years ago

“The team was very nice and courteous. Would work with again but wish you provided a transmission fluid change service. I tried asking the online live chat but it took several hours to get a response so I just decided to move on.”

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(JC Penney / NTT - Plano, TX) - Posted 5 years ago

“My first experience with using Zippity and I wasn't sure what to expect but the service really exceeded my expectations! Robert did a fantastic job and was very thorough with the health check, which is greatly appreciated! Will definitely be a repeat client as I love the thoroughness, timeliness and the fact that I can free up some time on the weekend by having this done while at work. Thank you, thank you :)”

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(Fidelity - 2 Destiny Way, Westlake) - Posted 5 years ago

“Great communication and service - well done!”

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(Sunlife Financial (Park Nine)) - Posted 5 years ago

“I'd like to thank Nico for reaching out to let me know there was a cancellation last Friday. I was so relieved they were able to take care of my car on such short notice as it was really in need of service. Thank you Zippity team!!!”

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(Staples) - Posted 5 years ago

“Was extremely easy and convenient!”

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(Frito Lay - Plano, TX) - Posted 5 years ago

“Personal, professional, and excellent. Nico and his crew are awesome. PS Nico is the man.”

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(Fidelity - 2 Destiny Way, Westlake) - Posted 5 years ago

“Excellent communication before, during and post service! Service completed as expected with good feedback on items needing attention.”

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(DHMC) - Posted 5 years ago

“I had a great experience! As a busy working mom, I am so excited about this service! I already have my next apt booked!”

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(Takeda (previously Shire)) - Posted 5 years ago

“great experience! very easy to get in touch if i had any questions.”

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(Staples) - Posted 5 years ago

“great service”

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(400 Riverpark Drive) - Posted 5 years ago

“Was easy and convenient - will definitely use again!”

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(Cisco Systems - Richardson) - Posted 5 years ago

Zippity is rated 4.8 based on 2,184 reviews