Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

Write Your review

Tell us how Zippity made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My car was ready when promised, Thank You!”

Helpful Report

(Fidelity - Merrimack) - Posted 5 years ago

“Great job and very helpful!”

Helpful Report

(Fidelity - Merrimack) - Posted 5 years ago

“Flexible, thorough, great service. Thanks!”

Helpful Report

(DHMC) - Posted 5 years ago

“Zippity was fantastic! I loved the convenience of not having to wait at some mechanic's shop or dealership. And the front car cleaning was awesome! I know you have mechanics but if you were able to hire a car detailer and add this to your list of "can do's" I have a feeling it would be super popular! I know I would take advantage of it! Thank you again! Great service! Breanna”

Helpful Report

(DHMC) - Posted 5 years ago

“What an awesome experience at work thank you.”

Helpful Report

(Frito Lay - Plano, TX) - Posted 5 years ago

“I enjoy the professionalism, attention to detail and timely communication that Zippity provides when servicing my vehicle. Dan was great! Keep up the good work.”

Helpful Report

(Fidelity - Merrimack) - Posted 5 years ago

“Zippity is convenient and affordable. They take more care than anyone else!”

Helpful Report

(Fidelity - Merrimack) - Posted 5 years ago

“Zippity makes it so easy!! Professional and efficient!!! Thank you!!”

Helpful Report

(DHMC) - Posted 5 years ago

“I am sending you the same comments I just sent in the e-mail I received on the "support @zippity e-mail" I also received. I was really looking forward to being able to use your service again and initially was impressed with the convenience and notification on progress of my oil change and tire rotation on Friday. That is until I got in my car that afternoon and started my drive home. Once on 295 my car immediately started making a thumping noise. It sounded like I had a flat tire so I pulled over to check but all 4 tires seemed fine. I made it home and my husband and brother took the car for a ride and determined the noise seemed to be coming from the front passenger side. Well when my husband checked that tire, he was livid to see that one lug nut seemed to be only hand tightened while the other 4 were completely loose. He tightened them and checked all 3 other tires which were okay. I understand that mistakes happened but this was inexcusable. It could have ended very badly and thankfully did not but needless to say I will NOT be using your services again!”

Helpful Report

(Amica Mutual Insurance) - Posted 5 years ago

“Excellent service. Everything was done in a timely manner, I received updates and recommendations throughout the process, and the car was nice and clean when I picked it up”

Helpful Report

(Fidelity - 2 Destiny Way, Westlake) - Posted 5 years ago

“I was very happy with the service. My front seat was clean, the oil change was done, and all while I was at work.”

Helpful Report

(Amica Mutual Insurance) - Posted 5 years ago

“Very easy experience.”

Helpful Report

(Staples) - Posted 5 years ago

“I really appreciate the convenience of this service...thanks to DHMC for allowing you the space to do your work! Not needing to take 2-3 hours of my day to sit and wait elsewhere is a big benefit!”

Helpful Report

(DHMC) - Posted 5 years ago

“They were thorough and efdicient”

Helpful Report

(Terrace At Solana) - Posted 5 years ago

“Everything went according to plan”

Helpful Report

(Mitre - Bedford, MA) - Posted 5 years ago

“everything is done so timely and with so much professionalism. Truly impressed.”

Helpful Report

(Boston Scientific - Marlborough) - Posted 5 years ago

“I was supposed to have my windshield wipers placed. When I got in my car, I realized only one had been changed. I went back and the issue was quickly resolved. We are all human and the staff was quick to acknowledge the miss.”

Helpful Report

(Boston Scientific - Marlborough) - Posted 5 years ago

“Very good service!! Love the fact that I can stay at work while my car is getting worked on. There was very good communication about my car during the process and it was done in a timely fashion.”

Helpful Report

(Fidelity - 1 Destiny Way, Westlake) - Posted 5 years ago

“I ordered the "front seat clean" but the only change seemed to be an air freshener - I did not notice any vacuuming or any other "cleaning" of the front area. The service on the brakes seemes good and at a good price - but that part of the experience i could see (a minor thing) - but if that is not done well - are the things i can't see done well?_”

Helpful Report

(Amica Mutual Insurance) - Posted 5 years ago

“Overcharged for oil change and tire rotation and failed to receive requested in advance additional services. extremely disappointed and will send separate note to management at Fidelity and Zippity”

Helpful Report

(Fidelity - Smithfield) - Posted 5 years ago

Zippity is rated 4.8 based on 2,184 reviews