Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenience and not anymore expense then if you went to valvoline or some place like that.”

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Posted 6 years ago

“I especially liked all the communication, and the convenience of having my car serviced here at work.”

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Posted 6 years ago

“Zippity was extremely convenient, and it was great that I could use the July promo code to save some money. The discount on the price was definitely the most appealing aspect of the service (besides convenience of course!). Alex and Chad did an awesome job on my car, and leaving little things like the air freshener and mints in the car were a great touch! I'll definitely recommend Zippity to others, and keep them in mind for my future maintenance needs.”

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Posted 6 years ago

“The convenience cannot be beaten, simply the most fun I've ever had getting my car serviced!! I also loved the clear communication by email. Brilliant experience!”

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Posted 6 years ago

“I love that you kept me updated with what was going on! It was just fabulous having this service done while I was working!! This service just made my life that much easier!”

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Posted 6 years ago

“Very convenient.”

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(Waters Corporation) - Posted 6 years ago

“Your team was very helpful with finding issues that I was not aware of any recommended solutions. I scheduled a future appointment to make repairs based on their findings.”

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(Waters Corporation) - Posted 6 years ago

“It was good. Zippity staff communicated with me all the steps through email/texts messages. I feel like I am in full control what happens to my car, at the same time I did not miss a minute of my work!”

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(Schneider Electric) - Posted 6 years ago

“The convenience what was more appealing to me initially. But to see the efficiency and professionalism of all involved was by far the best experience ever. Thank you very much for the service...job well done!”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“great auto service and customer service”

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(Waters Corporation) - Posted 6 years ago

“Communication & customer service was excellent, with receiving reminders prior to service via text & email, and with a scheduling change & limitation on my part, they were able to prioritize my service and accommodate my request.”

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(Waters Corporation) - Posted 6 years ago

“Wonderful experience with extremely responsive technicians. I will absolutely use this service again and recommend it to my co-workers!”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“The only negative I would offer is the fact that carquest oil filter and gulf oil were used. Maybe the quality is great, but I would prefer to use known brands like Fram/Castrol”

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(Oracle - Nashua) - Posted 6 years ago

“Super convenient. Everyone was really great and reached out to me with questions they had before moving forward.”

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Posted 6 years ago

“Responsiveness was excellent and my car was ready on time, but only one of the issues I brought it in for was fixed. The metal-on-metal grating of the brakes was fixed, but the scraping sound while driving (independent of the brakes) is still there. It's almost like a "clackity-clack" noise but with a "scrape" or "scratch" instead of a "clack.”

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Posted 6 years ago

“Everything was done in a timely manor!”

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(Schneider Electric) - Posted 6 years ago

“Nothing wrong, good communication via text and email. My car is running well!”

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Posted 6 years ago

“I'm extremely happy with the Zippity service - I can't say enough about how smoothly it went and how convenient it is. The prices are competitive as well, so it's a no-lose for me. I will continue to use Zippity, and have highly recommended it to my co-workers. My only constructive criticism is that I was told that my brakes need service soon - which I know, but the technician didn't tell me what percentage of the brake pads are left. I'm used to being told 50%, 30%, etc. Otherwise, I'm about as happy as can be - thanks so much for an innovative and wonderful service !!!”

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(MathWorks) - Posted 6 years ago

“Love the convenience, and how I’m kept informed during the process, photo and everything! I also feel that work that was done needed to be done, that which could wait was left for future maintenance....very helpful.”

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Posted 6 years ago

“Great concept at a reasonable price. Communication was excellent, and all worked out really well. But there are a few details that could help move you into a different league. 1) My car was not in the spot where I had parked when I went to pick it up. It was not real far away but I did have to look for it for a few minutes; 2) Valve stem caps were not the same ones that were on the car when I parked it, and one was missing at the end; 3) Put all 4 tires in the tire bags and tie the bags loosely. Otherwise, it looks messy. These are small details but, presuming the big stuff is done well, would make it a better customer experience.”

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(DHMC) - Posted 6 years ago

Zippity is rated 4.8 based on 2,184 reviews