Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found this to be a very positive experience. It was very easy to schedule an appointment and really convenient, requiring very little rearranging of my schedule and routine. I received regular and prompt communication throughout the day. I will definitely use the service again. Thank you.”

Helpful Report

(Waters Corporation) - Posted 6 years ago

“Zippity kept me up to date on the status of my car. It was done much before expected.”

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(Fidelity - Merrimack) - Posted 6 years ago

“Zippity did a great job. Can you offer me the same deal I got for my 2nd Vehicle?”

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(Waters Corporation) - Posted 6 years ago

“Prompt - Fast - Convenient - Easy Communication”

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(Hypertherm) - Posted 6 years ago

“I love Zippity! It's so easy to schedule and the work is excellent. I've had three services in the past year and zero complaints. Nico and his staff are very professional and attentive to detail.”

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(DHMC) - Posted 6 years ago

“Simple process, good communication. Some places I have brought my car vacuum it with an oil change, which is always a delighter.....”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“Experience was great. Love the communication (via text and email) throughout the day about the status of the work being performed on the vehicle. This service makes it so much more convenient to get stuff done on your vehicle!”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“Easy even for someone that doesn’t work at DHMC.”

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(DHMC) - Posted 6 years ago

“Basic oil change was a about 18% pricier than I'm used to, but the 15% off promo coupon made up for the difference. I suppose that's just the price of convenience. Over all happy with the experience, will recommend.”

Helpful Report

(Waters Corporation) - Posted 6 years ago

“Great benefit to have car serviced while at work It took 2 weeks to get appointment for lot where I park, but there was no major urgency to the service. If I had been in a hurry, it would have been a bigger problem”

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(DHMC) - Posted 6 years ago

“The proactive communication and overall commitment to creating a great customer experience really stands out against the litany of repair shops I've been where I've felt taken for granted and sometimes even exploited.”

Helpful Report

(Fidelity - Merrimack) - Posted 6 years ago

“Everything was perfect. I liked the email check ins and suggestions for additional servicing throughout the day.”

Helpful Report

(Fidelity - Merrimack) - Posted 6 years ago

“The communication throughout the day was excellent. I knew exactly what was being done and was instantly updated on all progress. One improvement is a better parking location that is more convenient to all Waters employees.”

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(Waters Corporation) - Posted 6 years ago

“As I started off to head home for the night after my long day of work I saw a Zippity guy working on someone else's car in the Zippity trailer. I said thank you but he didn't hear me because I was a few hundred feet away. Then I said it much louder and the guy ran to the side of the trailer and raised his hand saying (He was a little overlie excited btw lol): I'M SO HAPPY TO HAVE HELPED YOU OUT WITH YOUR CAR HAVE AN AWESOME NIGHT MAN!!!!”

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(Staples) - Posted 6 years ago

“Very easy and no fuss. Thanks for saving me a trip out to an oil place and saving a valuable lunch break!”

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(Waters Corporation) - Posted 6 years ago

“I like everything about Zippity's service. The mechanics are friendly & share information honestly.”

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Posted 6 years ago

“The convenience is unprecedented. The customer service was amazing. Great detail and was always in communication on my options, and great detail on what can and cannot wait to be fixed, how long things will take. Extremely knowledgeable. I could text too, which was convenient while working. The Keydrop was more cumbersome than useful for me. I'd rather there be a keybox where I'm parking, or close to it or the mobile garage. It was on the opposite side of our global headquarters and took me 15-20 minutes to find. I was told there were other options but when signing up that was the entrance I was assigned.”

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Posted 6 years ago

“Excellent communication. There were additional services recommended and Henry E. immediately got on the phone with me to talk it through. My brakes felt great on the way home yesterday! Job well done!”

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Posted 6 years ago

“Excellent - perfect - would do it again without question”

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(Schneider Electric) - Posted 6 years ago

“Communication and service was great! Very convenient.”

Helpful Report

Posted 6 years ago

Zippity is rated 4.8 based on 2,184 reviews