Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

Write Your review

Tell us how Zippity made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast, friendly!! did a great job”

Helpful Report

(JC Penney / NTT - Plano, TX) - Posted 5 years ago

“Very easy experience and really like the feedback regarding the health condition of my car and the photos of things that is suggested for further work.”

Helpful Report

(Staples) - Posted 5 years ago

“The service was finished quickly, and I appreciate the email updates and the health-check results in real time.”

Helpful Report

(Dartmouth College) - Posted 5 years ago

“The communication was amazing.”

Helpful Report

(Fidelity - Smithfield) - Posted 5 years ago

“The emails and texts I received kept me in the loop. The instructions were easy and accurate. Everything was seamless!”

Helpful Report

(Amica Mutual Insurance) - Posted 5 years ago

“everything was great but i was disappointed my car wasn't vacuumed or wiped down inside”

Helpful Report

(Amica Mutual Insurance) - Posted 5 years ago

“very happy with service and quick turnaround time.”

Helpful Report

(Fidelity - 2 Destiny Way, Westlake) - Posted 5 years ago

“The status updates via text were very helpful. The 12 point health check was also a pleasant surprise.”

Helpful Report

(DHMC) - Posted 5 years ago

“I was very happy with the convenience of the process. It was quick and easy to sign up, schedule service, drop off and retrieve the car.”

Helpful Report

(Fidelity - Merrimack) - Posted 5 years ago

“This was my first time using Zippity and it could not have been more convenient. I'm very happy with the overall experience.”

Helpful Report

(Amica Mutual Insurance) - Posted 5 years ago

“They were extremely nice and very efficient!”

Helpful Report

(Terrace At Solana) - Posted 5 years ago

“James was informative and flexible; the multiple ways to interact (text/email) help; getting photos of the issues in question helps, and the detailed report also helped. While I declined the most immediate service needed (filters) because we'd already received a comparable quote elsewhere recently, I will definitely consider using your service going forward. Hope you'll be able to expand available services.”

Helpful Report

(Fidelity - Smithfield) - Posted 5 years ago

“Great!”

Helpful Report

(Fidelity - Smithfield) - Posted 5 years ago

“This was an easy process and the communication via email/texting was great. My only issue was that despite the instructions I had a really hard time finding the kiosk to put my key in. It could have just been me but I almost cancelled the appointment (glad I didn't!). Maybe add a picture of where the kiosk is located in relation to where the mobile garage is? or tweak the verbiage in the instructions bit?”

Helpful Report

(Cypress Waters - Dallas, TX) - Posted 5 years ago

“The process was hassle-free from start to end. I received updates throughout the process and my car was ready when promised. This is a great service! I don't have to take time off from work or spend half my Saturday for service. Thanks!!”

Helpful Report

(Fidelity - Smithfield) - Posted 5 years ago

“I appreciate the convenience of being able to drive to work and have the service done on-site. Also, the ease of communication was very helpful.”

Helpful Report

(Dartmouth College) - Posted 5 years ago

“Love the breakdown of the vehicle inspection.”

Helpful Report

(Amica Mutual Insurance) - Posted 5 years ago

“I appreciated the communication via text message, which reassured me that things were happening when they needed to. The convenience of this service is amazing!”

Helpful Report

(Dartmouth College) - Posted 5 years ago

“Done right, on time, efficient communication, and super convenient. Boom.”

Helpful Report

(200 Cambridge Park Drive) - Posted 5 years ago

“I had a tire change over completed on Wednesday (no issues). As part of the service you offer a 12 point health check. It was reported that the battery was in Good Condition with a 31 CCA. By Friday the car had a dead battery. I am not blaming Zippity for the dead battery (with corroded terminals - as mentioned on your site "We test the voltage (V) and cold cranking amps (CCA) of your battery using our automated battery analyzer. We then clean the positive and negative terminal ends, remove any corrosion, treat the ends with anti-corrosive compound, and retest the battery.") - I am just now questioning the rest of Health Check.”

Helpful Report

(Hypertherm) - Posted 5 years ago

Zippity is rated 4.8 based on 2,184 reviews