ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,263 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly driver, on time and waiting clearly marked as we exited the arrival gate. Helpful with bags, our buggy and had the right car seat for our 1 year old infant. Super experience!”

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Posted 2 years ago

“Great service as always. Polite and always on time with great cars and friendly drivers . Have been using for 10 years never a problem”

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Posted 2 years ago

“Very good experience. There was a long delay at the exit of Palma airport when we arrived that day. It took about 1 hour to get out. I was so worried that the driver might not wait for us. But the good thing was they had a small office at the airport. When you arrived, the staff could look after you at anytime. I will definitely use ZIPtransfers again.”

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Posted 2 years ago

“Excellent service with friendly and helpful drivers”

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Posted 2 years ago

“May 2022 - Have used ZIPTRANSFERS many times and they always provide an excellent service. Punctual, friendly, clean cars and good price. Our most recent service was Malaga airport to Fuengirola, return journey May 2022. Would recommend and will use them again.”

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Posted 2 years ago

“Paid for transfer no driver at the airport tried too contact you but no answer so got a taxi and you would not refund me the difference I had booked 6 transfer with you this year I would not be using this service again”

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Posted 2 years ago

“Our flight was one hour late arriving in Malaga and the very kind driver Was very helpful and patient. On our return journey the driver was on time and helped my 92 year friend with her luggage. A fantastic service. Will be using Ziptransfers again. Thanks”

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Posted 2 years ago

“They were very professional and while I was away I had to change my pick up time. They were very quick to get back to me and there was no issue to change the time .”

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Posted 2 years ago

“Driver was waiting for us on arrival very good journey, on return trip 10 mins before pick up time got a call to say driver was running 5 mins late, arrived on time service was excellent kept informed at all times would highly reccommend and will be using again.”

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Posted 2 years ago

“Excellent service as always, very reliable.”

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Posted 2 years ago

“Excellent service. On time for both journeys.”

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Posted 2 years ago

“We’ve used zip transfers on numerous occasions and have never been let down. The cars and minibuses we’ve had have always been first class as were the drivers.”

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Posted 2 years ago

“Very good and helpful. Driver had to wait over an hour on the outbound journey due to an airport mistake and kept in regular touch and waited for us. On the return journey he was 10 minutes early and no problems either way. I wouldn't hesitate to recommend and I will certainly use the next time i travel.”

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Posted 2 years ago

“Great service. Driver was there on time, friendly and helpful. Clean, comfortable car.”

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Posted 2 years ago

“Matched what we ordered and what we expected.”

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Posted 2 years ago

“Excellent! On time no hassle! Would highly recommend :)”

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Posted 2 years ago

“Having used ZIP transfer before I felt confident booking airport transfers at Malaga airport again. Upon arrival we had to wait way too long (we didn't leave until 60 minutes after our arrival; the driver was not waiting for us as agreed upon. After 30 minutes I called the emergency number The (very friendly) lady on the phone reported that she found out that he was supposedly stuck in traffic? .....fine, but why didn't he call when he had my number??? The transfer back to the airport was perfect - the driver was there 5 minutes early, clean car, friendly driver, speedy transfer - wonderful all the way!”

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Posted 2 years ago

“Prompt, reliable and efficient. Great to see that the service hasn't altered after covid. I will always use zip.”

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Posted 2 years ago

“We used the service recently to and from Malaga Airport. The drivers were on time and very polite. Very happy with the service I would highly recommend this.”

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Posted 2 years ago

“Excellent service and very polite. Would certainly recommend zip to family.”

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Posted 2 years ago

ZIPTRANSFERS is rated 4.7 based on 9,263 reviews