ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,262 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,262 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Overall we were extremely happy with Zip transfers, our arrival flight was delayed and Zip monitored our flight and were there to meet us at our new arrival time, however, on the drive to our destination our driver had us the toll fee of €8 which was not outlined to us in booking. And our driver on our return journey did not charge this toll fee. I found this quiet unusual and do wish this extra charge was outlined when we first made the booking.”

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Posted 1 month ago

“Excellent service - very punctual for both journeys!”

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Posted 1 month ago

“Brilliant service. Easy to find driver at the desk, straight to the taxi with no waiting around. Return journey, prompt pick up with no problems”

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Posted 1 month ago

“Brilliant service! Messages with precise explanations of where to meet at the airport and updates for the return journey. Will definitely be using Zip Transfers again.”

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Posted 1 month ago

“We've used ZIP a few times now and the service has always been great.”

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Posted 1 month ago

“We’ve used zip a few times now and they are easy to get in touch with and so reliable. Would recommend and will definitely use in the future.”

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Posted 1 month ago

“We were really pleased with the Zip Transfers on our golf holiday. Even when we were held up at the airport they worked with us to make sure we were picked up and dropped at the hotel. Our long trip to West Cliffs was carried out in a professional manner. We would definitely use them again.”

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Posted 1 month ago

“I paid for a transfer from The Celebrity Ascent in Barcelona on Monday 2 September for four passengers to travel to Barcelona airport. The transfer was to arrive at 9:00am. My husband and I and another couple were outside the terminal from 8:30am waiting for car in case the transfer arrived early. My husband continued to walk around looking for the name HEMMINGs but there was no car there. We rang the number which rang out and checked for phone and email for a message but unfortunately there was nothing from your company. We ended up getting on the taxi line and got a cab to the airport. As I sent messages to your company with no responses I believed that your company was a SCAM. We had an amazing vacation and had transfers in many cities with excellent service but your company totally let us down. I would not recommended your company to anyone.”

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Posted 1 month ago

“Driver was late, then complained to me about the address, argued with me in Spanish at the exit, even though I was showing him on google maps where the apartment was.”

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Posted 1 month ago

“We were very happy with Zip this vacation. Picked up at airport and hotel return journey. On time and very nice cars. Drivers happy to char or stay quiet. We will use them again”

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Posted 1 month ago

“As usual, all perfect. Taxi arrived early, immaculate condition - driver spoke perfect English - friendly and helpful - couldn't ask for more. Will be booking again next year. Thank you . Michelle”

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Posted 1 month ago

“Whilst a very good set of drivers we were never met at the exit and always had to go find the office,not difficult bt annoying.”

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Posted 1 month ago

“Waiting at the airport smartly dressed very helpful with our luggage Return journey was the same driver was waiting for us at our gate 5 minutes early and again smartly dressed and helpful Will use ZipTransfers again”

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Posted 1 month ago

“Had three trips always arrive on time and polite”

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Posted 1 month ago

“We always use zip transfers very professional and the driver is always waiting in the airport for us”

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Posted 1 month ago

“Really impressed with the service we had.Professional,punctual and friendly.Will definitely use this company again.x”

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Posted 1 month ago

“always on time, as usual”

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Posted 1 month ago

“First time using Ziptransfers and they were waiting for me and my party. I would definitely use them again”

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Posted 1 month ago

“Good prompt service to and from airport , Good level of viechle and professional drivers”

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Posted 1 month ago

“Bang on time at airport pickup but about 15 mins late for return trip. They called after about 12 mins to let me know that car was on its way.”

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Posted 1 month ago

ZIPTRANSFERS is rated 4.7 based on 9,262 reviews