“Brilliant customer service received today 🙂🙂🙂.
I wished to add to an order which had just been dispatched, as I didn't want to incur delivery charges. The customer service operator, Alex, was very helpful and professional and resolved the issue quickly for me.”
“Contacted Zooplus Customer Service due to a missing delivery and a lack of update by the courier.
I can't thank both Zooplus Customer Service Administators enough.
On first contact the administrator raised an urgent request with the courier to provide an update on what was happening to our delivery.
On second contact the administrator advised the courier had lost our order.
The administrator then raised a duplicate order yesterday afternoon and it was delivered to us by 11,00 am today.
What a fantastic proactive response by Zooplus.
Thank You.”
“Zooplus.co.uk are always prompt with generally 2 day delivery of Royal Canin Mini Dog Biscuits and have an excellent range of dog and cat food and trats and toys etc. They are very competitively priced as well and there service since i have used them for a few years excellent. Well Done and Keep up the great work, They also donate points to animal rescue centres or you can keep them for treats for your pet. Yodel Delivery within 2 days of order. Evri tend to be slower at deliveries. Give you the choice of service for delivery.”
“Zooplus have been extremely understanding and generous…I made the mistake of ordering 12kg of Royal Canine puppy bulldog food instead French bulldog puppy food and they have not only refunded me but also have asked me to donate the bulldog puppy food to an animal charity ❤️🐶 🐾”
“Reliable ,great selection,always has stock of the items we want.Great value for money ,speedy delivery and items never damaged.Always recommend to family and friends.Terrific cash back and reward offers”
“Cheapest supplier of dog food around. My dog is on Royal Canin vet diet for colitis and Zooplus are on average £40 cheaper than vets and £20 cheaper than the usual pet supply shops. 14kg bag £59.99 cheaper if you have a loyalty coupon. Wolf of wilderness brand human grade ancestral dog food is also brilliant quality for dogs without digestive issues like my Weimaraner.”
“I have purchased dog food from Zooplus for the last 6 months and have found that their prices are very good and the products are as described. I congratulate them on their prompt delivery which is usually within a few days.”
