Great product & even better customer service! I'm not exactly tech-savvy and I'll be the first to admit it. The logo I kept sending for our flag was not up to standard. The art/production people contacted me (several times) and walked me through the process of what type of logo would actually work best. I'm sure it was probably painful for them but I'm thankful they were so patient & offered so much support in order for me to get a great product. Thanks for the assistance! I'll be back to order some more flags! Don't worry though, I know what I need now. :)