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Nik H.
The bag is functional and I do enjoy it but the quality is questionable unfortunately and the warranty is apparently very weak. Customer service I didn’t feel was particularly good at resolving this issue. Upon taking it out of the box there were a lot of slight imperfections like the stray stitching here and there (you can see a little one bottom left of this picture in the pocket. Lot of little imperfections like this that made me question the quality of the build but I kept the bag and didn’t mind. After just 3 months or so with very minimal regular use the strap that holds the tripod in on the side pocket is halfway coming unstitched from the bag. No incident occurred that would cause this damage and it’s been covid so I really have not used the bag all that much. I emailed the company to get it repaired or swap out for a new bag and they told me I would have to pay for shipping the replacement. Thought that was kinda lame since the product was the issue not me but whatever but when we moved forward with the process they changed their mind and said I needed to pay $80 for the new bag AND shipping. I just bought this bag! Why am I now paying $80+shipping for one that HOPEFULLY has better build quality than the last? I declined and now I just have a relatively new bag that’s apparently already coming apart. Be cautious.
2 years ago
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