All I can say is: What a machine! Upgrading from an Inmotion V12, this is everything I wanted and more. *Tons of power, more than I can use (A+ safety margin) *Very cushy suspension. It eats rough terrain and poor quality roads like nothing else *Range is incredible. I put ~40mi on the first night and it was only at 80%. I'll definitely take it on long rides and really stretch it's legs, but range is not a concern for anything but absolute marathons. *Build quality is fantastic *Despite being 54% heavier than what I was used to riding, I adjusted quickly. It's incredibly nimble and stable considering the weight. *Hopping on and off of curbs is hilariously easy, and anything smaller than that gets absorbed by the ample suspension travel. Coming from a non-suspension wheel to this is night and day. *Included accessories were a nice touch and included everything you need to start riding (and then some!) *Ewheels reached out right away with a good quick start guide and pre-ride checklist. I really appreciated that. I think my only minor complaint is a tendency for the pedals to lift or dip a bit on turns, but I believe that's a quick fix by running the firmware update and then re-calibrating it. I'm just including this note in case anyone else has the same problem. As they say, the only downside is the price. This is definitely one of the best EUCs on the market right now and I think it's going to convert a whole lot of miles into smiles.