I bought the BeamZ Rage 1000 LED Smoke Machine, a last minute purchase for Halloween. What a winner. I used it outside as the weather was favourable, using the timer there was smoke on for 10 Seconds, off for 20 Seconds. My house was masked in smoke, it added great atmosphere to the evening, especially with my wife drifting around as Queen Elizabeth I and myself as her associate. Trick or Treat went down a storm. The delivery and order processing was excellent. I did speak to a member of staff before I bought the smoke machine and he couldn't answer any questions about the timer and didn't offer to find out. I later spoke to a different member of staff about the use of a pin spot light outside being pointed into the air through the smoke where I was told that I would need planning permission. I said "I'm asking about using a single light outside." The reply was, "Well you might not need planning permission but you'd best speak to the police first." Needless to say I didn't make that purchase. Rage 1000 LED Smoke Machine 5* Staff Training & Product Knowledge - Requires improvement.