I have bought all 5 of my electric unicycles(16s/18s/16x/V13/V14)from eWheels and couldn't be happier with the service and support that I've received. I still have all 5 and they all have over 5000 miles on them except for the V14. My V13 has over 7200 miles on the original tire. I had a damper fail on the V13 and eWheels took care of it under warranty promptly with expedited shipping. The V13 has been very reliable other than the damper I don't have any riding experience on anything comparable. I had over 15k miles of experience before getting my V13, despite that the learning curve for me was more dramatic than I was anticipating. It took me about 1500 miles before I was comfortably riding in traffic seated or standing. I can cruise at around 40mph and rarely hit 50mph my normal rides usually average around 30mph. Having no riding experience on anything comparable I think that V13 is a good value for its current price. I also enjoy riding the V13 with the suspension delete kit installed which I installed when my damper failed. It made mounting and unmounting very easy with the lower pedal height. If your having trouble acclimating to the V13 I would suggest trying the suspension delete kit. My most recent unicycle is the V14 felt comfortable immediately. After riding the V13 for the last year the V14 feels tiny to me. I now find myself dropping off of things, jumping, climbing and doing all kinds of things I would never consider doing on the V13. I have almost 800 miles on the V14 and I'm very comfortable riding seated or standing at around 33mph and never hit 40mph. If I had to choose between them I would choose the V14. The range seems similar to me for how I ride each wheel. I'm more confident off road on the V14 and if I want to take it anywhere in a car it's much more manageable. I would highly recommend eWheels if you are considering purchasing an electric unicycle or scooter my experience with Jason and his team over the last seven years from sales to support has always met or exceeded my expectations. I have loved every euc that I have owned and can't imagine not my life without one. When I took the leap into the euc world from the OneWheel world 7 years ago I never thought it would be as life changing as it has been for me. Now I can't imagine my life without an EUC!