Ewheels treats you like a sponsored rider representing their company. They are uniquely aware of what you mean to them as an embasador to their brand and industry, particularly as an electric unicycle rider. When answering the question "Where can I get one?", "eWheels" is always brought up. Outside of eWheels, the PEV industry can be a minefield. Conversely, I have personally seen eWheels represent customers warantee claims to manufacturers in ways that that the customer was not even aware they qualified for. EWheels customer satisfaction is beyond apprieciated in an industry where service is so critical. Recently, I busted my rim at my own fault on a group ride. EWheels was able to squeeze my work order in, on a busy monday, removing a rim from a boxed wheel, and shipped it out that same day! The rim arrived within 2 days of my service request, I was astonished! I had an EUC competition here in NYC, that I placed first in, I could have missed out on it otherwise had I not had that level of speedy, hastle free service. Ewheels has been using their influence, and industry leverage to push manufacturers to produce the safer and higher quality EUC designs you see today, making your purchase with them more meaningful and impactful on the industry as a whole. The line of communication goes directly to the manufacturers, and you are a part of the feedback loop. Many of top testers stateside are paired with eWheels for their reviews, and the EUC demonstrations in your areas are likely sponsored by eWheels, they are heavily invested in the community, the industry growth as a whole, and keeping us riding with confidence.