The V14 is great and I have an inmotion climber that is fun. I bought the scooter direct from inmotion. Ewheels is the right course for buying any of these things in the United States. Inmotion is a solid company. But they obviously invest most their money into their products, obviously are not on my continent, and really don't offer any support beyond user manuals. Inmotion will swap or refund a lemon (supposedly). Anything else is your fault and your problem. Ewheels will seemingly do whatever they can to keep me smiling on my wheel. I could not ask for a better experience.