I recently had an issue with Myurmist2 plug-in ultrapure steam inhaler broke down unexpectedly. I contacted customer service, and I must say, I was impressed with the level of support I received. The customer service agent was professional, understanding, and patient throughout the entire process. They quickly assessed the situation and offered a solution without any hassle. Although they mentioned the possibility of troubleshooting by plugging in the devices, they ultimately decided to send me a replacement inhaler without any further delays. The replacement arrived promptly, and it works perfectly. I appreciate how smoothly everything was handled, from my initial contact to receiving the new product. This experience has solidified my trust in Myrurmist2, and I highly recommend their products and services. It's comforting to know that they stand by their products and are willing to go the extra mile to ensure customer satisfaction. Thank you, Mypurmist2, for the excellent service!