The crib itself and the concept of cradlewise is great but only if the app actually worked. I’ve had this crib for a year now and the app freezes many times a week. I rely on the cradlewise monitor to inform me when baby is awake or crying since she sleeps in a different room but the monitor and app itself continues to freeze randomly and becomes unreliable. It is quite frustrating to depend on something that continues to glitch and with no actual solution from their customer support team. Never have I been able to speak to an actual person and when they finally do respond to my emails, their advice never fixes or addresses the actual problem. Again, it’s a well built beautiful crib, but the aesthetics is the only positive thing about cradlewise which is not worth the $2,000. Fix the app and have better a customer support team. Maybe then it would be worth the cost.