Jens Hansen Reviews

Name: Jens Hansen
Rating: 4.96

5.0 Rating 784 Reviews

100 %

of reviewers recommend Jens Hansen

5.0

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jens Hansen:

Jens Hansen is the designer and maker of The One Ring, featured in The Lord of the Rings™ and The Hobbit™ movies.

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Email:

halfdan@jenshansen.com

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Jens Hansen 5 star review on 20th March 2025

250

Anonymous

Anonymous // 01/01/2019

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“The Jens Hansen team is great! They were quick to accomadate my mistake on my order and even followed up later to ensure everything was right. Halfdan and your team, thank you again for your support.”

Helpful Report

Posted 10 minutes ago

“I get the feeling that this company cares about is customers. I felt supported and informed throughout the buying process. Thank you for producing this ring.”

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Posted 23 hours ago

“I recently had my eternity ring resized and a missing diamond replaced by the Jens Hansen team. Could not be happier with the outcome, the replacement diamond match and the ring fit is perfect. Communication throughout was very personable and professional. 100% recommend”

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Posted 1 day ago

“Great product, looks great even though I let it fall a couple of times 😅”

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Posted 5 days ago

“Jens Hansen is by far one of the most personable companies I have ever shopped with. They actively let me know that I could email them with questions and concerns right out the gate, and when I let them know that I had an upcoming anniversary but had not found out about their work until two weeks prior, they took excellent care of me and made sure my order got to me on time - ahead of time even. The ring that they sent is very well crafted, and I love the care they put into the packaging. The hand tied bow and the wooden ring box add to the sense that they care about their work. Overall, I highly recommend their work and their service.”

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Posted 6 days ago

“Nice and fast work, super great service and very nice ring.”

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Posted 1 week ago

“Everything from start too finish was 10/10 Ring looks a million £ an im eager to wear it now! But i must wait till august for my wedding :)”

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Posted 1 week ago

“The best customer service and quality!”

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Posted 1 week ago

“I always loved the LOTR films as a child and found out a few years ago that you could actually buy the one ring. I spent time trying to re create it with local jewellers but decided that I'd probably never be satisfied unless I purchased the real thing. Well this is it, I'm really pleased with my purchase and I'm so glad I went to Jen's Hansen. The ring is of excellent quality and I can't stop staring at it!!”

Jens Hansen 5 star review on 12th March 2025

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Posted 2 weeks ago

“Seamless experience from start to finish. The ring is absolutely stunning. Worth every penny spent. And I really appreciated how carefully it was packed and shipped since it was traveling such a long distance.”

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Posted 2 weeks ago

“I recently had a repair, stone replacement and resize on my diamond eternity ring. I could not be happier with the result. The diamond match ( thank you Clare - Gemologist) is perfect as is the craftsmanship. I was constantly informed of progress from this helpful, professional and gifted team. Thank You And I now need some work on my engagement ring .... I will see you soon 😊 Louise x”

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Posted 3 weeks ago

“The ring itself is exquisite, but the customer service from Erin who went above and beyond with helpful suggestions on how to gauge ring size was truly impeccable. A fantastic experience with Jens Hansen”

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Posted 3 weeks ago

“Beautiful jewelry, exactly as expected. Love it so much!”

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Posted 3 weeks ago

“Tolles Geschäft, ob vor Ort oder Online. Alle Fragen werden beantwortet, sehr hilfreiche Mitarbeiter. Jedes Schmuckstück ist einfach schön. Die Zeit von der Bestellung bis zum Beginn der Auftragsarbeit im Workshop über den Versand war deutlich kürzer als angegeben. Lediglich die Deklaration für den Zoll war nicht detailliert genug, da musste ich noch konkretere Angaben liefern. Seit 2010 bin ich eine sehr zufriedene Kundin.”

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Posted 3 weeks ago

“My experience with Jens Hansen has been exceptional. The craftsmanship of the jewelry is outstanding, and you can truly feel the attention to detail and quality in each piece. I was particularly impressed by the personalized service I received—it's clear they really care about making sure the customer is happy with their purchase. The designs are unique and timeless, with a blend of classic and modern elements that suit all tastes. Whether you're looking for something bold or subtle, Jens Hansen offers jewelry that feels special and personal. It’s definitely worth the investment.”

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Posted 1 month ago

“They have the best products and the conneciton to movie history makes it even better.”

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Posted 1 month ago

“The One Ring was delivered fast and in a very nice wooden box enveloped in a very stylish package. The ring itself has a very nice feeling and finish. Only downside is that the writing doesn't glow and it gets hot in the fire 😆”

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Posted 1 month ago

“As a UK customer, I couldn't be more thrilled with my experience at Jen Hansen Jewellers! From start to finish, the service was absolutely stellar. The team was incredibly helpful and knowledgeable, taking the time to guide me through their beautiful range of designs. Whether I was looking for something classic or modern, they had it all! I was particularly impressed by the quality of their craftsmanship—every piece is meticulously crafted with stunning attention to detail. I purchased a custom-made piece, and it exceeded all of my expectations. The final result was elegant, unique, and truly special. Shipping to the UK was smooth and efficient, with the jewellery arriving beautifully packaged and in perfect condition. It’s clear that Jen Hansen Jewellers truly values their customers and takes pride in offering exceptional service and high-quality pieces. I highly recommend them to anyone looking for exquisite jewellery and an unforgettable shopping experience! They’ve definitely earned a lifelong customer in me.”

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Posted 1 month ago

“Friendly support, fast delivery and very good quality”

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Posted 1 month ago

“Fast shipping, transparent process, great follow-up and my partner was very happy with the item they received. 10/10, no notes.”

Helpful Report

Posted 2 months ago

Jens Hansen is rated 5.0 based on 784 reviews