1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,985 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a horrific experience. Everything that could go wrong did. The entire time it truly felt as though we were being scammed. I paid in full and then had been told 2pm. At 3:30 I texted and asked where the promised tech was. I received a text back that said “per the tech the time is now 4pm-6pm.” We continued to wait. At 6 pm I texted yet again “where is the tech?” I received a text back that said “he is delayed another 45 minutes.” After 45 minutes I texted again and asked where he was. I got no return message. I then canceled the order at 7 pm. The “tech” showed up after 7:15 pm and was angry and had an attitude. Yelled at me, argued with me and could have cared less. That’s how I was treated as a customer Mr. CEO. This was an absolute train wreck Richard! The COO if you have one should be fired. If my refund does not show up promptly I will turn to authorities, including the attorney generals office in Nj (so many bad reviews and complaints) to call attention to the business practices of 1-800 Battery. I know for a fact that you will not see this Richard and that the note I received asking me for feedback was simply a form letter. But perhaps other consumers will view this and know that this company has zero credibility. Thanks for nothing. You all should be held accountable.”

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Posted 2 months ago

“Jason was awesome . On time and got the job done fast . Cared about my concerns .Got me back on the road . Thank You .”

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Posted 2 months ago

“Great service and great prices. Very professional technician. Would recommend this company.”

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Posted 2 months ago

“Very happy with the service I received it was quick and thorough. The technician not only tested my battery to make sure I really needed it, but also my alternator and cleaned off my terminals and pointed out one that would need future replacement. Will use again and have recommended this service already to two friends.”

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Posted 2 months ago

“Horrible experience! The person that came out to replace the battery on my GMC Denali damaged the old battery and cable so badly that he couldn’t put the new one in. I had to take it to the dealership for a bill of $1100 now!!! TO MAKE MATTERS WORSE- THEY ARE STILL CHARGING ME $100 FOR COMING OUT AND DAMAGING MY CAR!!! NOW THEY ARE IGNORING MY CALLS AND MESSAGES!!! CONSUMER BEWARE!!”

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Posted 2 months ago

“Very happy with my service call. Needed a new battery and he came out. Checked my old battery first to make sure it was truly dead. Checked alternator. Cleaned terminals. Let me know that one of them would need replacement. Very pleasant and thorough. Will use this service again. Have already recommended it to two others as well.”

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Posted 2 months ago

“Called 1 800 Battery and within 2 hours I had a new battery. Great service!!!!”

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Posted 2 months ago

“I made an appointment to purchase a battery and have it installed. I confirmed the time and was assured it would be done by 10 am today, August 30, only to be informed that none of their technicians wanted to do the job. Some said it was too far ( North Palm Beach) and others either refused or did not answer their phone. I took off work to be present when the technician was supposed to be at my apartment. The office could not even guarantee that it could be done today or tomorrow. Needless to say this was my one and only time doing business with 1800battery.”

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Posted 2 months ago

“The technician Ron was overly qualified and very thorough. The job was complicated, as there were two batteries in the same vehicle. The manual was incorrect and indicated that there should be only one battery. He traced circuits and made sure to install the correct battery in the correct location. Ron made me feel comfortable that the job was done right and he made sure I was satisfied with the outcome before he left.”

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Posted 2 months ago

“I had a wonderful experience with 1-800-battery. Technician was on time and quickly addressed also very friendly and knowledgeable.”

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Posted 2 months ago

“Went to website and filled in the information needed. The gentleman showed up in less than two hours and had the battery installed in ten minutes. Great service!”

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Posted 2 months ago

“Houston did a great job”

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Posted 2 months ago

“I was very impressed by how quickly the technician showed up with a new battery. He explained each step that he was going to follow and explained why he was doing so. He was very personable and very pleasant. I was impressed!”

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Posted 2 months ago

“Ben,our installer did a great job! Back on the road again!”

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Posted 2 months ago

“Pretty good”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“I've used 1-800-battery several times and am HIGHLY satisfied with their service.”

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Posted 2 months ago

“Wow, great service. New battery installed in an hour. Quintez was very professional. Will use this service again.”

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Posted 2 months ago

“Ordered and received my battery in about an hour. Exactly what the site quoted from the beginning. I will definitely use again”

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Posted 2 months ago

“On time. Came prepared. Battery changed quickly. On my way.”

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Posted 2 months ago

1-800-Battery is rated 4.3 based on 4,985 reviews