1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,971 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your website lies about getting a battery in 90 minutes or within the same day. I may get the battery two days after I ordered it. Less all of it. Not reliable at all.”

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Posted 3 years ago

“Excellent service, on time, quick, and professional. Eddie was great!”

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Posted 3 years ago

“Excellent service, I was back on the road in a reasonable amount of time.”

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Posted 3 years ago

“Same day service, super easy to use. Worth the cost of having someone come to you to do the work.”

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Posted 3 years ago

“Convenient and Friendly Service. The Tech was helpful, and got the job done quickly. I was off and running in no time with a new battery.”

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Posted 3 years ago

“Easiest and fastest service I’ve ever received. The repairman was at my house within 10 minutes with a new battery and out the door after another 15. Highly recommend!”

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Posted 3 years ago

“I placed an online order last week and after I submitted the order the 1-800 battery page went down!!! I thought it's a scam because I couldn't access my account or view the invoice, I called them and they said we are sorry and we have your order here and the technician should start processing your order and he should arrive at your location within 1-2 hours, Then after 35 minutes I received another call from them and they told me we are sorry the stores are closing now and we can't replace your battery today and it has to be tomorrow between 9:00-10:00 am !!! that's was around 4:00 pm, then the next day I waited for the technician to arrive and nobody showed up till noon!!! I called them 5 times and every time I called they transfer me to another agent and I had to explain everything from the beginning!!! after all, the technician arrived at my location in his personal SUV with his kid!!! IT WAS TOO SHADY!!! then when he was about to install the new battery I realized the one that he had is a smaller size than the original one in my car and I told him it's smaller and maybe it's not gonna fit but he said it doesn't matter because it's same watts and same power!!! I was desperate and they were my only option, He installed the new battery and he bring a piece of metal from his car to hold the battery and make it tight, I wasn't happy about all experience with them and I don't recommend them to anyone, find another serves if you are looking for perfect results.”

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Posted 3 years ago

“I placed my order online. The technician notified me he was 1/2 hour early. He was very pleasant & had my car running in no time. Definitely would recommend”

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Posted 3 years ago

“After I ordered a replacement car battery the tech came out within a few hours and did the replacement. It was very easy. I had tried to get AAA to come out and replace it (I have their Plus membership), but they said the battery truck wasn't available. I have a compromised immune system, so I'm trying to avoid public places - so finding this company was a real life saver - Thank You!”

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Posted 3 years ago

“Excellent customer service and the repair man was prompt and very professional.”

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Posted 3 years ago

“Extremely pleased with this service. Easy to book, no hidden fee’s, and very fast turnaround. The service tech was very friendly and had me up and running in no time. Will definitely use again!”

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Posted 3 years ago

“Battery replacement. Was able to see the mechanic on his way through GPS. Professional and very fast. Problem solved.”

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Posted 3 years ago

“I’m glad I received my battery but I was told that it should be delivered in about 2 hrs which would have been 12 noon but I received my battery at 8 pm. With no good communication. I had to keep calling to see what was going on and the gps wasn’t good either.”

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Posted 3 years ago

“They showed up in about 2 hours on a Saturday and less than 20 minutes after the technician showed up, we had a brand new battery. Everything works great and the price seemed reasonable for a mobile service. I would definitely use them again!”

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Posted 3 years ago

“Great service. Knowledgeable tech”

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Posted 3 years ago

“Excellent, i will definitely be a repeat customer”

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Posted 3 years ago

“The day prior, I made the mistake of scheduling a different company to come to my work and swap out my car battery. They were 4 hours later than the window quoted. He was at my job for over an hour, just to end up telling me that he didn't even bring the battery! So the very next say, I scheduled 1-800 battery and what a life saver! They arrived on time. They were quick and professional. 10 out of 10. Thank You!”

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Posted 3 years ago

“Great company! Called them and gave me a reasonable price! Came within 2 hours.. Jose was on time, friendly, and very professional. Give this man a promotion!”

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Posted 3 years ago

“It took them a lot longer to arrive than anticipated, but, once they arrived it only took them 8 min to install the new battery and leave. Good experience overall.”

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Posted 3 years ago

“I definitely feel like I was misled. I asked for a quote on "chat" and was told that my card would not be charged there would only be a hold on it and once the technician had replace the battery my card would be charged. When the technician got here I asked him for a less expensive battery. I had spoken to the Volkswagen dealership earlier and was told for my make and model of Jetta that any battery that size would work and that the computer did not have to be reset. However when the technician got here and I asked him about all of that he said no he could not do that that my card had already been charged and I had already paid for a $265 battery. In the future I will not use these services again I will purchase my battery from auto pro and hire someone to put it in and I'm sure I can save myself at least $100. I think your company is shady.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 4,971 reviews