1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,931 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,931 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very quick and efficient, was so impressed with my technician!”

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Posted 1 year ago

“Absolutely excellent service”

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Posted 1 year ago

“Great experience!!.....on time delivery.......Maverick (installers name) fast and efficient!! saw some bad reviews.....again my, experience was great!!......same day delivery.......within 2 hours from time i ordered to my car installed and running .........can't ask for more then that!!”

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Posted 1 year ago

“Very happy with the service”

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Posted 1 year ago

“Called and scheduled for Monday 8-10 a.m. Teceived a text message Monday morning saying that the tech could not come until after 5. Called at 6 to see status. They had not heard from the tech, he wasn’t responding. They didn’t know when he would be available. I scrambled to make other arrangements, and advised that I wanted to cancel my order. At 9:30 received a call from the tech wanting to come a little later that night.”

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Posted 1 year ago

“Casey, the technician, was professional and friendly. We made small talk while he completed battery change. He quickly finished the job. I highly recommend this company, and will likely use them again in the future.”

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Posted 1 year ago

“Ordered at 12 installed by 4:30. Great service!”

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Posted 1 year ago

“Overall great experience! Was able to get my battery replaced without leaving home about 4 hours after I realized it was dead. I was kind of sketched out and worried that this was going to be a scam, but first I was able to pay w affirm which let me split the payment over 3 months without any interest, which was a huge help. And then without having to do anything else, i got email updates and my tech showed up! He was super super nice and professional, got everything switched out within like 5 minutes. Highly recommend”

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Posted 1 year ago

“The installer was polite and knowledgeable My car has a battery in difficult location which was not an issue for the installer. Good service”

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Posted 1 year ago

“The person that installed the battery was fantastic!! Communication with the company was not so great. My install was scheduled between 8-10AM. They did not show up until after 1pm. I called twice and was on hold for 45 minutes. Very disappointing.”

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Posted 1 year ago

“I called, set up the appointment and waited. No one showed so I called to cancel. I said the person didn't come and no one texted or called to let me know they were going to be late. That's what was worse. A quick note like i am running 30 minutes late but noting.”

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Posted 1 year ago

“Everything was great and Maverick was outstanding when he installed the battery”

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Posted 1 year ago

“Service was excellent!”

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Posted 1 year ago

“Once I submitted my order I couldn't get online to check my order and could not get anyone to answer a call. I was beginning to think I got ripped off. Then someone texted me the next day apologizing for the delay and saying their technician was on vacation so even though their site says sometimes get a battery within a day, I had to wait almost a week. And the battery delivered was not the one I ordered on line. All in all they did deliver and install a battery so we are back up and running. It does appear the battery is about a year + old, not really happy about that as it probably shortens my warranty.”

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Posted 1 year ago

“Service and technician were excellent, all things being equal a great service”

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Posted 1 year ago

“I had a dead battery at 6am that was replaced within 5 hours! I was continuously updated via text and email as to the progress of the repairs process. I will recommend 1-800 Battery to everyone I know. The only negative comment is that I was given a choice for a service window of 8am-10am and the repairs were completed beyond that time period. But I'm still happy with the overall experience>THANK YOU”

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Posted 1 year ago

“I was able to schedule same day (only a few hours later) appointment for 1-800-Battery to come replace my dead car battery. The Tech checked to see if jumping the battery would be sufficient but also tested it after to see that it would not hold a charge. He was knowledgeable and completed the new battery install without issue (brought new battery with him). This service was a bit pricey but I so appreciated the service being done at my home as I could not drive the car anywhere to have the battery replaced... so worth it!”

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Posted 1 year ago

“I needed a new car battery straight away. I called 1-800-Battery because you guaranteed that you would deliver the battery AND install the same. The cost of the battery was ~$100 more than I could buy from AutoZone or Advance Auto, but I was willing to pay for installation and quick service because I needed to get on the road. The battery was delivered, but the person responsible for installation never arrived. So, I installed the battery myself. I called you and you gave me a $99 refund, which is OK. However, I now have a dead battery in my garage that I don't know what to do with. I expected service from you. You 100% failed to deliver. I'll wait to hear from you, but will soon post a negative review of your service.”

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Posted 1 year ago

“Excellent service. The technician worked quickly and everything was taken care of before I knew it.”

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Posted 1 year ago

“Great transaction. Rob's install was professional and quick. Had me up and running fast. He was very knowledgeable and you could he had a lot of experience. Would definitely recommend.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,931 reviews