1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,083 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,083 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the response. JW was there within a couple of hours. He was very thorough in checking everything during the installation. My only complaint was the battery that he brought was not the one I had asked for and it did not show up on the ones available on the website, so I'm not sure if it was cheaper or more expensive. He offered to go back and pick up the AC Delco it purchased but I accepted the one he had. I was just a little leary of a bait-and-switch situation. I guess I will find out in time if the battery is satisfactory.”

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Posted 1 year ago

“Courteous man arrived very nearly on time at the end of the day.”

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Posted 1 year ago

“Already sent my review....... R Dellinger”

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Posted 1 year ago

“The technician was quick and extremely polite. However, I am very disappointed in the battery. The four choices I had to pick from for my car were all AC Delcos. I picked a higher end one that was cca 810. I received a cca 700 Exide Sprinter battery. It's not what I prepaid for. The dispatcher told my technician on the phone that they'd credit me $20 back to my card, but I never received a credit. Very disappointed and beware of what you order vs what you get.”

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Posted 1 year ago

“Warning to anyone who thinks of using these scam artists!!! I have an 18 month warranty on a battery that I got with them 5 months ago, called to have them send a tech to verify what my mechanic discovered, that it was bad. They took $107 to cover a tech trip charge in case the battery tested and promised me a tech for the next morning and told me to have my phone on and close by. Not only did the Tech NEVER show up, when I called them they do not even have a Tech in my STATE. They never intended to send one. The lies and run around continued for 2 weeks telling me to go to a local store to get the replacement battery. Called the place before hand and was assured it was there for me. When I got there an hour later they said not only did they not have the battery but have no record of it. They have cost me hundreds of dollars in taxi fees for 2 weeks to get to and from work because every phone call was another lie. I regret the day I used this company. $260 battery that lasted 5 months then had to buy another battery fir my mechanic to install at my expense all the while being lied to over and over again. DO NOT USE THESE SCAM ARTISTS, WARN EVERYONE YOU KNOW!!!!”

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Posted 1 year ago

“Great experience. The service was easy to book, and Josh was quick and professional. Will absolutely use this service in the future for any car battery replacement needs.”

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Posted 1 year ago

“Excellent Job. Tech showed up within an hour (or less), was highly knowledgeable and replaced the battery on my son's vehicle. Also, he had to deal with a toxi-lock system on the vehicle and he was able to replace the battery without disrupting that system. 5 Stars! Russ Hagberg”

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Posted 1 year ago

“Tech was nice and helpful. I was mischarged for my service and customer service will not respond”

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Posted 1 year ago

“Great service - the tech was on time, very friendly and polite. Quickly replaced the dead battery for a new one.”

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Posted 1 year ago

“Amazing service! I didn't have to waste a whole day taking my car somewhere to get my battery replaced. They came to me within about 2 hours and then it was done in 20 minutes. Genius!”

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Posted 1 year ago

“The rep was very helpful. Made it really easy for us and got the car running in no time. Thank you for your help.”

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Posted 1 year ago

“Bit of a scheduling issue, but installation was very, very good. Would recommend.”

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Posted 1 year ago

“Great Service. My car was uo and running in no time at all. Jeff Walker, the technician was outstanding.”

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Posted 1 year ago

“Quick and easy to schedule. Technician was knowledgeable, courteous, and professional. Painless experience. Would highly recommend.”

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Posted 1 year ago

“Easy to book service online and the person who installed the chattery was wonderful. I am very impressed by and satisfied with the quality of service and product I received.”

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Posted 1 year ago

“Battery price was doubled but the convenience was priceless. Thought I had ordered Diehard but received a Delco. Eric Brown, the battery technician was a delight. Very knowledgeable and had all the equipment needed to do the job.”

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Posted 1 year ago

“The worst service ever! Had a terrible time getting them to my house. When they finally showed up, my battery was good and didn't need replacement. That was Nov 17th! Still I have no refund. There is no one to speak to other then some kid in Texas. Stay as far away as possible. Btw, I have never written a bad review for anyone. This place deserves it. Please stay away. The worst service anywhere!!!”

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Posted 1 year ago

“Great, fast service. Thank you!”

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Posted 1 year ago

“I purchased a battery that was to be installed between 1 - 3 on the day of purchase. It was finally installed at around 2 the next day. the chat room assistant first told me it would be installed on the first day within 30 minutes (it was after 3). He never showed up. The second day, I asked when i might expect him at was told between 10 and 11. when he did not arrive I again queried, and was told within the hour. Finally, at 2 o'clock he arrived.”

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Posted 1 year ago

“The service technician was great, and the installation was very quick. The issue that I had was getting the service completed. I ordered a new car battery for ASAP delivery/installation, which the website says is 2-3 hours. To be fair, it was on a Sunday, so I asked through the chat if it would be completed that day. I was assured that it would be. It was not. After several inquiries, the service technician came the next day, about 24 hours after I placed the order. In this type of situation, I suggest telling customers that installation on the same day is not guaranteed and keeping them informed on the status if it is delayed to the next day. Otherwise, the service and convenience were great.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,083 reviews