1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,055 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The technician Ron was overly qualified and very thorough. The job was complicated, as there were two batteries in the same vehicle. The manual was incorrect and indicated that there should be only one battery. He traced circuits and made sure to install the correct battery in the correct location. Ron made me feel comfortable that the job was done right and he made sure I was satisfied with the outcome before he left.”

Helpful Report

Posted 3 months ago

“I had a wonderful experience with 1-800-battery. Technician was on time and quickly addressed also very friendly and knowledgeable.”

Helpful Report

Posted 3 months ago

“Went to website and filled in the information needed. The gentleman showed up in less than two hours and had the battery installed in ten minutes. Great service!”

Helpful Report

Posted 3 months ago

“Houston did a great job”

Helpful Report

Posted 3 months ago

“I was very impressed by how quickly the technician showed up with a new battery. He explained each step that he was going to follow and explained why he was doing so. He was very personable and very pleasant. I was impressed!”

Helpful Report

Posted 3 months ago

“Ben,our installer did a great job! Back on the road again!”

Helpful Report

Posted 3 months ago

“Pretty good”

Helpful Report

Posted 3 months ago

“Good service”

Helpful Report

Posted 3 months ago

“I've used 1-800-battery several times and am HIGHLY satisfied with their service.”

Helpful Report

Posted 3 months ago

“Wow, great service. New battery installed in an hour. Quintez was very professional. Will use this service again.”

Helpful Report

Posted 3 months ago

“Ordered and received my battery in about an hour. Exactly what the site quoted from the beginning. I will definitely use again”

Helpful Report

Posted 3 months ago

“On time. Came prepared. Battery changed quickly. On my way.”

Helpful Report

Posted 3 months ago

“My order at 759AM was given an ASAP dsignation. Three emails from you befoe 1030AM changed the order status without real explanation. In a phone call from me at approximately 11AM your representative checked the status and told me the technician would contact me within an hour. At 2PM I called again and was told the technician would contact me soon. At approximately 3PM the technician did call and said he would be there in 45 minutes to an hour. At approximately 5PM I called yet again and your representative put me on hold and came back to tell me there were "traffic problems" and the technician would call me soon with an update about his arrival. No such such came. At approximately 630PM he did arrive. That is some ASAP service.”

Helpful Report

Posted 3 months ago

“I was very satisfied with Eric. Eric is very polite and customer service oriented. 1-800-Battery kept me well informed as too what was going on with my installation.”

Helpful Report

Posted 3 months ago

“I was skeptical at first since I had not used this service before. It was so easy and it worked. I put in my information and my preferred time. During that time slot, my technician showed up, tested my battery--and installed a new battery. The whole thing took about 15 minutes versus droppping off my truck or sitting in a repair shop for a few hours. Would definitely use it again.”

Helpful Report

Posted 3 months ago

“Fantastic. Techs were amazing. Commuincating with company after I screwed up order, we easy and helpful. Will definately use them again!!!!”

Helpful Report

Posted 3 months ago

“Yesterday I woke up to head to the gym and my BMW X5 wouldn't start. I drove my partner's car and when I got home at 6:30 am I googled replacement battery for BMW X5. I wasn't sure if the battery was the problem, but I figured I might as well replace it myself instead of having my car towed to the dealership where I knew they would charge me an arm and a leg. I placed my order and by 7:10 am I got a text that my order had been dispatched. By 11:40, I got an alert that the battery was on the way and a notice about who the technician would be. Minutes later I got a call from the technician. He came to the house, met with my partner, got the battery changed, did the registration or recalibration that BMW requires and confirmed that my car started. I am super grateful that I found this service because I know the dealership would have charged me three-four times what I paid 1-800-Battery. I have not been able to stop talking about 1-8-Battery and I will definitely recommend it to friends, familty members and anyone else that I encounter. Thank you.”

Helpful Report

Posted 4 months ago

“Technician's name was Orlando. Fast response time and completion. I would use again and recommend.”

Helpful Report

Posted 4 months ago

“Great service it was nice to have someone come out to my location”

Helpful Report

Posted 4 months ago

“I paid for a specific battery and the one that was installed was not that battery that I paid for, but a cheaper one. I called customer service right after the mechanic left and he said he could not help me or put me on the phone with someone who could help. He gave me their generic email address and said to email my complaint there. I've now emailed twice in 5 days and haven't had a response. They obviously don't care about their customers.”

Helpful Report

Posted 4 months ago

1-800-Battery is rated 4.3 based on 5,055 reviews