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1StopBedrooms Reviews

4.9 Rating 4,647 Reviews
99 %
of reviewers recommend 1StopBedrooms
4.9
Based on 4,647 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
1StopBedrooms 5 star review on 19th November 2024
Lisa
1StopBedrooms 5 star review on 4th November 2024
Angela
1StopBedrooms 5 star review on 4th November 2024
Jelena
1StopBedrooms 5 star review on 30th September 2024
Amy
1StopBedrooms 5 star review on 27th September 2024
Hector
1StopBedrooms 5 star review on 24th September 2024
Candace
1StopBedrooms 5 star review on 12th September 2024
Nydia
396
Anonymous
Anonymous  // 01/01/2019
Charlie was very patient with us! Thank you!
Helpful Report
Posted 1 year ago
Good service and beautiful furniture
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Posted 1 year ago
Both times I’ve ordered through 1stopbedrooms, the orders arrived in a timely manner, were very well packaged, and all pieces and parts arrived in excellent condition.
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Posted 1 year ago
Great to work with they made it very easy!
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Posted 1 year ago
I just ran across your web site yesterday! I ordered the chair I wanted today. Review of the process: contafcted listed phone number and was greeted professionally by a gentleman I believe the name was Joe. I was totally impressed as to how he guided me through this transaction and seemed like someone I woul;d want working for my company. 123 everything documented and arranged...NO STRESS! I am awaiting to see how smooth delivery goes and if it is even a quarter as nice as placing the order I am the Landlord for a Senior Independent Living High Rise in downtown Pittsburgh and we are non-profit and will be needing furniture for out lobby in the near future. We also have 14 other high rises as well. Perhaps when we are ready we can also purchase for our needs at that time. Overall....AWESOME service.....THANKS JOE! Ever in Pittsburgh.....give a yell my friend. This guy should be a customer service trainer. Dean Hess John Paul Plaza 412-683-5850
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Posted 1 year ago
Best furniture buying experience - hands down! I had been looking at a sectional for my new home that I'm purchasing online for awhile. I went to traditional furniture stores and the experience was either pushy or there was no one available to help. The sectional is a huge purchase for me, so I wasn't sure about purchasing something online, so I called 1stop bedrooms. The person who helped me was fantastic and quickly answered all of my questions to put my mind at ease. He even arranged it so that I can have my new sofa delivered to my new address right after I move in, rather than having to move it twice. Very helpful!
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Posted 1 year ago
I recently received my order from 1stop which is a full size storage bed. I was really nervous ordering furniture on line, but I could not be more pleased. It's for my grand daughter and she loves it. It was well packed and delivered with care. For the price, the quality is better than I expected. My only issue was in the set of some of the drawer at the base. This was primarily because of the set piece slide on the drawer being so tight it had to be forced. Once set in, they work well. Thank you for a good product and good service.
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Posted 1 year ago
Great job!
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Posted 1 year ago
Haven't got my furniture delivery yet. Can't review about the furniture, shipping nor delivery process. I have been in touch with customer service several times, both by email and telephone. Emails are slow for replies although good supportive response when they do. Calls are handled professionally and friendly. Be aware of the ship date that shows on the item's webpage when purchasing furniture. It is seriously misleading. I suggest calling for better accuracy. Prices are good and having a coupon code option is great. Purchase through "rakuten" or "paypal deals" for even more savings. I recommend.
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Posted 1 year ago
Easy, Accommodating, and very friendly.
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Posted 1 year ago
I was having trouble online, but after calling their number, they were very helpful!
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Posted 1 year ago
The customer service was great. Can’t wait to get our furniture
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Posted 1 year ago
Had to call to make an order over the phone, the person who helped me was so fast, efficient, and knowledgeable. Will be shopping here again!
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Posted 1 year ago
Received our bookcase very quickly and loved it. Would definitely order from them again.
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Posted 1 year ago
Love my ottoman
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Posted 1 year ago
Item as described and fast delivery.
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Posted 1 year ago
Super excited to see how our new furniture turns out! Great customer service.
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Posted 1 year ago
Had a wonderful 1st experience with 1stopbedrooms! We love our bedding and it looks fantastic in our bedroom. Couldn't be happier!
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Posted 1 year ago
Nice quality bedroom set put together well and sturdy. Happy with my selection and I’m looking forward to doing business with them in the future. 1st stop bedroom AWESOME got what you need.!!!!
1StopBedrooms 5 star review on 17th September 2023
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Posted 1 year ago
Easy to order, delivery on Time
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Posted 1 year ago
1StopBedrooms is rated 4.9 based on 4,647 reviews