“So many amazing + desirable items! The website is clean and a joy to navigate! Love our items and will continue to use 2Modern for our home decor needs.”
“I was interested in a small cabinet by Huppe and had questions about the item. I called customer support and worked with Angelica Montesano. She has been excellent! She investigated the issue and emailed me immediately. In fact, her response was so fast, I was shocked given the usual slow response time I'm familiar with in dealing with other companies. She then also quickly put together a quote and I purchased the cabinet all within hours. Thank you Angelica!”
“2Modern executed excellent service recovery on a recent purchase of a light fixture. While the product was in transit to our location, it went on sale with a substantial discount from my original purchase. After contacting 2Modern, they worked to address the matter very quickly. I appreciate the swift turnaround and the understanding exhibited by the 2Modern representative with whom I spoke. The delivery of the product was also well-handled. The tracking monitor was very accurate and I received calls from the shipping company to confirm delivery as well as a follow-up call to ensure we were ready to receive. The light fixture arrived in great shape. It's beautiful. Will certainly become a family heirloom.”
“A ridiculous and bad experience. Waited over 4 months for a light, after numerous delays it arrived damaged, now are in very slow process to (I hope) return the item and be reimbursed—‘hope’ for as of yet we are still slogging through what should be a very simple return process. The customer service people have always been polite. But I will never buy a light again from 2modern.”
“It was very easy, and I owe all of that to Account Executive Angelica Montesano. She was attentive, helpful, and very pleasant. All comanies should strive to hae someone on thier staff who is as helpful.”
“Easy to find the Zafferano glasses I was looking for. Shipping was fast and glasses came securely packed in cardboard and industrial strength bubble wrap!”
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