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ActivInstinct Reviews

3.2 Rating 5 Reviews
60 %
of reviewers recommend ActivInstinct
3.2
Based on 5 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email
Read ActivInstinct Reviews

About ActivInstinct:

ActivInstinct is the definitive online sports store for triathlon, running, Netball, Easytone, Shape Ups & more. At ActivInstinct, we are passionate about sports and understand why people participate in sports. In fact passion, ambition, competition and the desire to outperform run through everything we do here, whether it is getting you the best products at low prices or giving you the quality service.

Visit Website

Phone:

08452 702 011

Email:

enquiries@activinstinct.com

Location:

Unit 4, Hertsmere Industrial Park, Borehamwood United Kingdom
Hertfordshire
WD6 1GT

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Anonymous
Anonymous  // 01/01/2019
Stand clear!!! Do not waste your time or money trying to deal with this company. I ordered & paid for a pair of trainers, received the usual emails regarding order & the goods have been dispatched email. Waited for delivery but nothing arrived. When I queried the delivery I got a spiel that the courier had apparently lost them & I would receive a full refund. Again, I waited & waited on refund & only when I queried it again they said it would be paid within 3-5 days. Received the email informing me that I would receive the refund for £55, the price of the trainers but they have not included the £5.99 I had also paid for delivery......Yes!!, I’m still waiting on their feedback regarding this. Slack, unprofessional company is an understatement!! I only wish I could rate them lower
Helpful Report
Posted 5 years ago
I ordered a pair of Salomons (hiking boots) on Thursday 16/5/2019 (with total of 53% discount), they cancelled my order without explanation the next day. After questioning they said no stock yet the same shoe and size and price was still available on Sunday 19/5/2019 so I ordered again, on Monday 20/5/2019 my order again cancelled, after this time they finally put the product OOS on the website. All three of their apologies (this includes one from "actual" person called Jacqueline) felt copy pasted and in the response to my enquiry she also mentioned they update their stock every few minutes...only took them 5 days to update stock on this very well priced product. 21/5/2019 item back on website in stock, same price. ordered again. 22/5/2019 morning order cancelled, product completely off the site. 22/5/2019 lunch, item back on website with same price. Please sort your stock out or honour orders placed. At the moment the item only looks like it's there phishing for new customers and their details.
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Posted 5 years ago
Mizuno sonic wave in Formula 1 red and slime green. Fab running shoes at the best price anywhere. Even used my student discount. Great comms and super fast delivery. Thanx
Helpful Report
Posted 5 years ago
Delivered goods as promised. Price reasonable. Goods arrived in good codition. Smiling courier.
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Posted 6 years ago
Wonderful purchase of a Helly Hanson jacket in the sale, which is both suitable for chillier summer days and will be good for Autumn/Winter. This because it breathes and keeps you feeling comfortable no matter the chillier temperature outside. The 50% off sale made the purchase an absolute bargain. Tip: Keep informed, sign up to emails so you know when an offer is available.
Helpful Report
Posted 6 years ago
ActivInstinct is rated 3.2 based on 5 reviews