“I would not recommend Burrow.
I purchased the standard Range 3 seater sofa last June. After assembling it however, I found that the front middle two legs were shorter than the rest, and a couple were crooked. After trouble shooting many solutions with the Burrow team, nothing worked, and they ended up sending some replacement legs to try. These did not work either so I think this is a design malfunction of this sofa, (maybe just applicable to my batch). Plus the side cushions never lay completely flat, even after much smoothing, reshaping and 3 months of use. Anyway, its all assembled and I don't want to disassemble it to return but if I had the time and energy I probably would. At this price point, I would expect this sofa to work more flawlessly, and not be a hassle to figure out.”
“When I was hunting for a new couch I was looking for something that would be more pet proof. I did my research and obviously by looking for something more scratch resistant you're looking at more money... Something I was willing to pay if it meant the couch would last me years. We've had the couch now a little over a year and I need to cover the couch up with blankets because threads are starting to pull all over the couch. My cat hardly goes near the couch so for this to be happening from the odd time he scratches at it is disappointing.
Needless to say if you're buying the couch thinking it's pet proof, it's not. Don't waste your money.”
“The quality isn't great for the price. The cushions don't retain their shape, and the couch is not very comfortable. We bought this because it was marketed as dog-proof, but the dog hair is still impossible to clean off, and the fabric gets damaged easily. It was overpriced and not what we expected.”
“Looks nice but is not well made, same as all modern furniture that claims to be real wood. I waited several months for the second dresser which turned out to be a different color then I ordered. When I finally reached someone via text message only, they said they changed manufacturers and sent me a match of the one I didn't want. Oh well. I've moved on. They keep emailing asking to review so there you have it.
I don't like to write negative reviews to hurt people's businesses, I just wouldn't recommend them to friends/family.”
