Coolshop Reviews

1.4 Rating 193 Reviews

9 %

of reviewers recommend Coolshop

1.4

Based on 193 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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About Coolshop:

Coolshop.co.uk covers the cheapest prices on videogames, consoles etc. and includes free shipping. Fast delivery of games and consoles. Blu-ray, PC, PS2, PS3, PSP, XBOX 360, Nintendo Wii, Nintendo DS - all the best prices available.

Location:

-, - United Kingdom

How do I contact Coolshop?

Helpful Report

(4 weeks ago)

You can contact Coolshop by Email, Live Chat and Telephone.

Helpful Report

(4 weeks ago)

61.54%

Industry Average

“ Other than that, I can't fault the service at all. ”

- J.Godden

“ I was warned at order placement that delivery services were busy and I might experience some delays but the product, a game I wanted for the family at Christmas, came very quickly and is as expected. ”

- James (Bromley)

“ Overall though my experience is positive & customer service was helpful. ”

- Danny

Coolshop Reviews

Customer Service - Average