“They lie that I'm not at home when they tried to deliver when in reality they just dump a load of packages at a station. Now I need to walk 15 minutes to get something I paid to have delivered! Useless. Liars. Awful. Give them no business. I hope they go bankrupt.”
“It's invasion of privacy now! Now they send messages to WhatsApp! All my experience with DHL every time becomes worse and worse! If I could give 0 stars or negative I would! Because it's negative and super expensive shipping which didn't leave China yet, they offer to get without signature! Also it's very heavy, and they offer to deliver and leave it god knows where! They suck!!!”
“I would give 0 starts if I could. Awful customer service, zero listening skills, agent kept raising his voice and sounded like I woke him up and bothered him with my inquiry, no resolution.”
“provided health care to women in DHL CUST O ME R S E R VICE p h o n'e n u m .;b er ( 8O5 41'O ( 56-OO central London from the mid-Victorian era. It was named after Elizabeth Garrett Anderson, one of Britain's first female physicians, and its work continues in the modern Elizabeth Garrett Anderson wing of University College Hospital, part of UCLH NHS Foundation Trust.”
“This is a company that simply doesn't care. With a 90+% 1 star reviews on every review site, so why should they. So they just continue on regardless with profit as the only reason for existing. The idiotic driver continue to park across driveways on pavements preventing wheelchair users and mothers with prams from passing safely. From now on i will photograph every DHL van illegally parked and email it in to the police and local council parking enforcement department and they will issue fines to DHL Ltd, and i strongly urge everyone to do the same until, if ever, they get the message. There is only one language companies like DHL and others understand, profit and any cost, so hit them where it hurts!!
Date of experience: 04 October 2024”
“Absolute hopelessness, Never again and I wouldn't wish it on my worst enemy. The parcel was late. No contact with a person who can help you. On all telephone lines only an automated system that doesn't give a damn about you. The parcel was late, no contact from the courier, no information about the time frame in which the parcel can be delivered. No contact with the courier. No possibility of obtaining the courier's telephone number. A letter with the wrong date in the email, thanks to which nothing can be changed despite the fact that the parcel is already a day late. Despite choosing to pick up at the Service Point, the courier has already come to my home twice where he found no one and despite the fact that I have already indicated in the form twice that I want to pick up the parcel from the Service Point... today is Friday. I have been waiting for the parcel since Tuesday and in the next letter I received a message that I will receive the parcel on Monday, but again I cannot indicate where I want to pick it up Because I am not able to confirm my data to which the code for collection could be sent to me”
“heartland is the area in the Gulf lowlands DHL CUs t)omer Ser vi ce 8O5 *41O(56 OO) pH o ne nUm ;ber; 8O5 41O56OO The Olmec where it expanded after early development in Soconusco, Veracruz. This area is characterized by swampy lowlands punctuated by low hills, ridges, and volcanoes. The Sierra de los Tuxtlas rises sharply in the north, along the Gulf of Mexico's Bay of Campeche. Here, the Olmec constructed permanent city-temple complexes at San Lorenzo Tenochtitlán,”
“I’ve had multiple frustrating experiences with DHL. They consistently fail to deliver on time, which is incredibly inconvenient. Despite providing clear instructions, they seem unable to understand that “Flat 1” and “Flat A” are the same address. This lack of common sense and attention to detail is unacceptable for a delivery company. I would not recommend DHL if you need reliable and timely service.”
“Haniyeh was a prominent figure DHL CUs t)omer Ser vi ce 8O5 *41O(56 OO) pH o ne nUm ;ber; within Hamas since the organization's founding in 1987. He previously served as the prime minister of the Palestinian Authority and as Hamas Chief in the Gaza Strip. In , he was elected head of the Hamas Political Bureau. Haniyeh was the highest-ranking Hamas political leader killed since the start of the Israel–Hamas war.”
“I use to work for them and I would go to ups,FedEx, Amazon, or the postal service before I work for them again,! They don't know what there doing and I use too work for the Garland, tx location. They don't know how to treat people at all The supervisor Anthony and the manager Josh ,especially don't know what there doing because they are to young to run a company, they have an turn over rate that's to high and people don't want to work for these clowns”
“My parcel shows delivered. But was not. I think they delivered to another address with a similar street name as they did before. Three requests for assistance only get the same information I got from the website. It’s infuriating! Their website doesn’t work; their WhatsApp phone number isn’t in service what a bloody joke! And I still do. It have my parcel! Bloody pathetic!”
“Very bad customer service
They promised to help, but they didn’t
They don’t do their job, especially i got her name is Amanda and all her team.
I will never and never recommend DHL Express to anyone.”
“My order from Mexico is bad dhl is not carful with the product they chargme alot of money and dont want to validate the warranty I paid for my product I have pictures and videos to prove the condition of my order is damage”
“This company is worse than Hermes. I had a product delivered that arrived completely destroyed at the receiver’s end, with the contents shattered into small pieces. It was as if DHL had driven over the parcel multiple times, and yet they still had the audacity to deliver it in such a state. What’s even more frustrating is that, despite constantly paying for "insurance," DHL refuses to take responsibility for rectifying the issue.
It seems like this so-called insurance is nothing more than a money-making scheme, designed to fatten their profits and make their shareholders even wealthier—so they can buy their sixth home and tenth car, no doubt. Meanwhile, customers like me are left dealing with the aftermath of their negligence. To make matters worse, their customer service is absolutely horrific. I’m not sure where they train their staff, but I’ve never encountered a ruder or more unhelpful bunch of people. The whole experience was beyond frustrating, and I wouldn’t recommend DHL to anyone.”
“Sent 2 messages to drop the package at a neighbours because we are on vacation. No response. Package was left a a drop off point. It took me days to find out which one, because the website is not giving any information, and now I am on the 5th day of 5 natural days (of which 2 days the place was not even open) to pick up the package - while still on holidays. Thanks dhl, you outdo yourself every time.”
“SLOWWWW shipping!! Apparently it takes almost 2 weeks for a small package to go from Las Vegas, NV to Denver... Unbelievable!! I could of rode a bicycle there and back faster. Get your sh*t together guys🤦♂️”
“I ordered a package weighing about 5 ounces last week and it was shipped out on the same day with DHL and don’t expect it til next week . How in the blue blazes on this day and age does it take a package 2 weeks to get delivered from California? Do they use pony express?”