“DHL Frankfurt..Couriers they choose only the girls name to deliver them trying to make a love story with them ...If they read a man's name , they do not deliver the parcel or just call .Just forget about that .They will throw your parcel anywhere in their archive.
Then call their artificial stupidity system , to try to reach their customer hell service...A horrible experience, I do not wish it even to my enemies ..
If anyone from DHL does not agree , I send you three parcels number in my name ( blocked by DHL ) for no raison ..The same parcel type was sent to an Ukrainian women , it came quickly to her house and the "couriers " came two times to her house and called her many times , then they left a receipt in her post box ...
Be careful from such dirty gang of sexually sick DHL team , protected by the German law of goats ...”
“They charged us $75 for delivery we needed the package to be delivered on Monday 11-18-24 we received a message saying it was going to be delivered on the 20 even though we paid to be delivered on the 18 well we got another message saying it was in transit to be delivered on the 19 between 7 and 9 pm we waited at home didn't go anywhere the deliver person is a liar been at home we received a message saying no one was home so that's why it wasn't delivered now we don't know when or if its going to be delivered I'm asking for my money back I will never use this company again and I will make sure to tell all my friends and family about it . This is the worse company”
“Worst service ever, no tracking link, no messages, they guy didn't even touch the bell at my apartment, just passed by and leave without doing the delivery.”
“Parcel delivered half an hour away , full address WITH correct eir code was put in aswell , rang the drivers given number 0860299449 just for him to have an attitude and say he didn’t have the correct eir code and he “doesn’t deliver to Sallins” useless couriers”
“Avoid this service. It is highly unreliable and non-compliant. The team consistently fails to respond, and the processes are incredibly slow and ineffective. Despite giving them three chances with international packages, they take the payment but never deliver as promised. Customer service is terrible—they don’t escalate issues and handle matters poorly.
Specifically, avoid working with Rajendra and Manas. The experience has been disappointing at every level; even an AI could have managed this better. Absolutely useless team with zero accountability.”
“I wish i could give lower than this. Worst company ever. After knowing that their employee made a mistake to deliver my item on wrong adress ( I have given them a proof) they are not taking any responsibility of their mistakes. Please avoid to deal with them if you can.”
“Paid $44 to receive a car part by Friday, 11/8/24. It is now Sunday, 11/10. No sign of the package. Tracking simply says "delivery attempt could not be made" (I've been here all weekend, no attempt was made). Never use DHL.”
“Very disappointed and angry that I paid a little more than R 1200 to send a parcel to Greece and once the parcel was in Greece, my son was then told to pay 62 Euros which works to be about the same amount I had already paid. When I called to enquire I was told it to as for customs. This was not told to me upfront. That was what I was angry about. Had I known about this, I could have made different decisions. I would have taken the item with me when I visit next year. DHL sucks”
“For an entire week all my notifications from DHL said Friday delivery. Even on Friday, when I called DHL, the representative said, it can still be delivered today. I asked, where's my notification that it's out for delivery? No show, no delivery and DHL has no idea where it's at or when it will be delivered. Unfortunately, I didn't choose to use DHL. 😡😡”
“Do not use this courier charger a large amount of money to send parcel then ask for more money whether you have sent or received the parcel.. twice they have done this to me! Disgusting company”
“I had a terrible experience with DHL. My package was scheduled for delivery on November 7, and as someone who works from home with cameras covering my property, I was ready to receive it. However, the delivery never happened. Instead, I received an email and a text saying that no one was home, which was simply not true.
I tried contacting customer service but found they were already closed (I live in California, so perhaps they run on Eastern Time). I then rescheduled delivery for the next day between 4:00 pm and 6:00 pm. This time, both my husband and I were home. I was actively tracking the driver on the map, and at one point, the message said they were delayed, with “22 stops to go.”
At 6:09 pm, I received another email and text saying the driver attempted delivery but that no one was home. My husband and I were both stunned, as neither of us saw any sign of the driver. My guess is that the driver isn’t making an effort, despite knowing that many people today have cameras monitoring their property.
This has been my first experience with DHL, and it’s also the worst. I hope it will be my last. As of now, I am still waiting for my package!”
“Caught on camera , a DHL delivery guy taking a picture of my package to show he delivered it and then he stole it. Waiting for customer service to rectify this.”
“I paid good money for delivery, for an urgent antibiotic for my cat, it was supposed to be here today 11-8-24, and now they've informed me it will be the 12 th!!! This is highly inexcusable, this is the most incompetent and poor excuse for a delivery company I've ever seen, hope my cat holds on until then, anybody reading this, don't use this delivery company”
“They are lying about trying to deliver package - Courier do not even care about trying to contact you. They just straight forward ignore delivery and lie to you about trying to do it? How I know you ask? I stay in my ONE ROOM apartment in Batumi whole day today and.... nobody care to knock on the doors. :):):)”
“I was asked to pay $700 for IPhone 12. I requested that the shipment be opened so that the documents, including the passport, could be retrieved, while the phone could be kept for further decision on whether to return it or not. They asked me to write a letter granting permission, which I did, but it was denied. This process has been a complete waste of time, and I’ve found their approach unprofessional and disrespectful.
Yesterday, my wife went to pick up the documents, as they’re not taxable, yet they refused to release them. The DHL employees there are working with customs to hold the documents until we pay an additional $700, which is unacceptable, especially since I’ve already paid $60. When I called to request the return of the shipment, they informed me that, due to the initial payment, there’s now an entry, and unless we pay the full amount, they won’t release anything—not even my passport.
I trusted that DHL had strong partnerships with all its international locations and would cover these types of issues. I should not have to navigate the processes of a foreign country in this way.
I shipped this package urgently because it was time-sensitive. Now, nearly two weeks later, I am still struggling to retrieve my son’s passport. His visa is close to expiring, and if we don’t resolve this soon, I’ll have to start the entire process from scratch. This situation has caused significant distress.
I want the documents released, I can’t wait for another 2-3 weeks. We can discuss about the phone later.
At this point, my trust in DHL has been severely damaged, and I am committed to sharing my experience with the public.”
“I would like to bring to your notice that my son Mitrajit Jopulkar who is residing in Connecticut US, received tampered courier from your company.
Every year despite been paying a lot of money more than other courier services, we had opted for yours. But only to be heartbroken this diwali.
My son got married this year and this was first Diwali of my daughter of law. As a typical middle class Indian Maharashtrian, this festival means a lot!
We had sent them sweets, faral and Indian wear for the new bride and groom. Unfortunately the courier boy did not call or wait for them to get the courier in hand, instead he left it in a very shabby place where it’s written about the safety of things to be placed.
When my son checked the parcel indian wear dresses worth 40k were lost leaving only faral and sweets.
Amazon, myntra services make sure to hand over their even 200rps clothes. Trustworthy service providers has some name tags, sorry to say yours is not at all all of that.”
“Today, a package was delivered to me incorrectly. I NEVER ceded my right to sign receipt of the package. I’m handicapped. The driver was lazy and didn’t follow instructions. Bunch of SLOTHS. DHL’s Artificial Unintelligence is truly a joke and losers.”
