Prestigia Reviews

Name: Prestigia
Rating: 3.68

3.7 Rating 749 Reviews

69 %

of reviewers recommend Prestigia

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Phone:

FR +33 (0) 1 79 97 26 03

Location:

Office 5434, PO Box 6945, London United Kingdom
W1A 6US

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Prestigia 1 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

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“COMPLETE SCAM!!!!! I tried cancelling my hotel booking the same day I reserved it, and received an email from Prestigia that it has been cancelled, and that I met all the proper cancellation criteria. 3 weeks later, still no refund, and Prestigia never even booked my hotel room. They don't even have anyone to answer phone calls (I've tried about 1/2 dozen times). DO NOT DO BUSINESS WITH THIS "COMPANY"!”

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Posted 9 months ago

“Still waiting after 3 weeks for refund think this is. Scam company”

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Posted 9 months ago

“Saw a post on one of my fb pages about hotel cost being over 9 grand!! Did a fake search in same site, same hotel 2 nights and was quoted over 2 million euros!!!”

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Posted 9 months ago

“Cancelled booking immediately ! month later and still refuse to refund the money SCAM”

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Posted 10 months ago

“Scam as everyone says. I booked 3 nights at Nam Nghi Resort in Phu Quoc Vietnam in February 2024. I paid in full USD 670 and when I arrived at the place it was closed down and out of business 6 months ago. So luckily I found a different resort on the same island for the same days. When I returned home I tried calling Prestia they only have an answering machine and they won't return your calls. Tried emailing and no response. Thank god my credit card company refunded me after I reported it was a scam.”

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Posted 10 months ago

“Total Scam! If I can give negative STARS I would. I canceled my reservation on time, got email confirmation for full refund. But never received my refund.”

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Posted 10 months ago

“They offer you a slight discount vs booking with the hotel directly. If all goes well, it’s great. However if you arrive late due to weather related delay, the hotel will give you a credit, Prestigia will NOT! If you cancel your room and the hotel is fully booked, the hotel will credit your room but Prestigia will NOT. They will get the refund from the hotel and KEEP IT!!!”

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Posted 10 months ago

“Scam! Scam! Scam! I’m the type of person that doesn’t like to write a reviews on nobody. But I have to this time. This company is a nightmare! On 11/17/2023 I booked 2 hotel rooms at Mandalay Bay in Las Vegas. Literally maybe 3-5min right after I booked those rooms, something was telling me that I can’t trust this website. So I hurried and canceled it. They sent me an email saying that I will receive those 2 refund payment within 3-5business day. Today is January 17 2024, I have only received only a partial of it which is for only 1 room, they still kept my money for the 2nd room. I filed a dispute with my credit card company and Prestigia told them that they have already returned full money to me, which that is a LIE! Please be careful everyone!”

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Posted 10 months ago

“De l'escroquerie, ce site devrait être contrôlé par la brigade des fraudes à la consommation”

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Posted 10 months ago

“Nous avons été débité pour un hôtel qui était soi-disant complet alors que sur d’autres sites, il ne l’était pas . En échange , nous avons eu un des hôtels les plus minables de doha . Pour couronner le tout, il ne nous rembourse que la moitié de la somme débitée. Plus jamais, je ne veux avoir à faire à prestigia”

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Posted 10 months ago

“this is scam website , they charge you and they dnt book hotel”

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Posted 11 months ago

“You can't get any customer service support!”

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Posted 11 months ago

“We book hotel for 7 nights in Cyprus in October this year and everything was fine, we had our booking and they even give us better room. So our experience with Prestigia was good.”

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Posted 1 year ago

“Absolutely worst customer service ever. I made a reservation for the wrong date and immediately called them to change it to the correct date. Even though only a couple minutes had passed, they refused to change the date. I ended up paying nearly $300 for a hotel room on the wrong night. Thanks Prestigia for letting me know not to expect any sympathy from you. Sincerely, Daniel Arrowood”

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Posted 1 year ago

“We booked a seven day vacation to Xcaret, mexico through prestigia in November 2022 for our current trip in November 2023. We booked our stay for two adults and our two 14 year old daughters in an Oceanview suite. We provided prestigia with all of our information, including names, and dates of birth, and passport information for everybody traveling. the cost was over $6000. When we arrived at the hotel, they told us prestigia booked our stay for two adults and two infants. When we explained that we have two teens, they said the additional price would be $8500 for the two girls and they did not have two queen beds available and could only provide us with an ocean view room with a king bed, and a very small pull out, sofa bed. The hotel told us that this was prestigia’s error and not theirs and there was nothing they could.they recommended that we contact prestigia which we did through email. we were told they would not help us with our reservation issues. Do not use prestigia for travel.! Can you imagine showing up for your vacation and being told you have to pay an additional $8500. Our only choice was to pay the amount or leave the resort..”

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Posted 1 year ago

“Prestigia did not refund my money as promised after I cancelled my booking well in advance of trip and deadline for full refund. Don’t do business with this company. I had to get credit card company involved to get my money back.”

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Posted 1 year ago

“It’s simple, do not book with Prestigia. I booked Orient Hotel in Jerusalem before Israel Hamas war broke out and prepaid the entire stay. The war broke out 1 day before we were due to arrive and we canceled reservation immediately. Prestigia initially indicated there would be no refund since it was canceled one day before arrival which was hard to believe given the war. Prestigia customer service was difficult to contact either by phone or email. After many calls on hold and emails traded, it took me over a month to be reimbursed. I will never use Prestigia again.”

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Posted 1 year ago

“during my past experience for the past 35 years with different hotels booking agencies, i have never met with such a bad level and cheating perfomance especially fron your staff member called ACHRAF JABRAN who continuously lies to me with regard to cancellation of my booking in Bellagio hotel (2 rooms from 01-05 Nov 2023) due to alleged technical issues after he confirmed the booking and received the foll payment on 24 Sep. 2023 QUOTE We are sorry to inform you that due to a technical error, your booking was declined. To that end, please find below an alternative hotel similar category in the same area: - Hotel's name: The Westin Lake Las Vegas Resort & Spa - Address: 101 Montelago Boulevard - 89011, Henderson - Distance from original: 24.5 miles UNQUOTE And the i received the funds on 09 Nov 2023 after 45 dayd after the payment and after i informed my bank abt this fraud payment”

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Posted 1 year ago

“This is a horrible company who scams consumers. They've found many loopholes in the systems and you'll see hundreds of stories of people who have been taken advantage of in innocent ways. They've promised me a refund for 18 months (a year and a half) and the behavior has been so shady/devious. I STILL don't have my $379 back despite the hotel and a third party claiming they just kept my money. Luckily I've escalated to American Express, Barclays etc and have open cases with all and been reporting them to travel websites as well. Please do the same. Most of these reviews are fake.”

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Posted 1 year ago

“They stole my money. If you deal with these people you have only yourself to blame. They are scam artists, nothing more. I got scammed. I’m warning you so you don’t.”

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Posted 1 year ago

Prestigia is rated 3.7 based on 749 reviews