“I wanted to return some shorts. It was about 7 days after the 28 days return time. I've been working away and simply wasn't able to get back sooner. I wanted to exchange the shorts for some others that fit better. I was refused. I would completely understand if it was December and I was trying to return a bikini but I wanted to exchange some shorts that they are still selling. The girl at the counter was so lovely but she couldn't do anything so she called her manager. Her manager arrived with her arms crossed and an 'I'm the boss around here' stinking attitude. It means nothing to them but I will never shop in this place again.”
“The receipt for my jeans had gone past the 28days by maybe 5 days. (I had a busy month and totally forgot about the jeans left sitting in a bag with tags intact) I asked could I exchange the jeans for items I picked up for the same value and I was told this could not be done. Had a similar experience with a size of a child's shirt with dunnes and they exchanged no problem.”
“Was disgusted that there was no men's changing room. There was one for women and one for any gender were is my privacy gone to I won't be back in primark again and will tell as many people to stay clear of store who are so anti male.”
“If I could put a zero star for this store, I would. The retail manager, Lexi, at the concord mills Primark was absolutely disrespectful to both me and her employees. I asked for guidance on where the shoes were, and she laughed and pointed to the exit sign. After finding the shoes, I overheard her talking disrespectfully about her employees. I specifically heard her making discriminatory remarks about a disabled coworker,and how she wished they would quit this was super disheartening to hear and i should've spoken up or said something to her. So after making my purchase, I confronted a manager named Erica about the disorderly conduct she had responded to which she told me there was nothing she could do. The store was an overall beautiful place, and the employees seemed to be doing great, but Lexi unfortunately ruined the experience and the potential for me ever coming back to this specific primark.”
“We had goods to return to westfields on Saturday 11th April in Stratford. Amara served us and could not have been more helpful. She is a great member of your team. Well done.”
“When a customer buys an item that is apparently "non refundable" they should be told that when they're paying for it instead of coming up with the excuse that loungewear like lounging around the house clothes not pants or a bikini is classed as underwear since the shorts are infact see through so im not sure whos going to be wearing them as underwear”
“The shop in metro centre Gateshead was not what I expected. Expensive tat and not much else in women's section. What have you done with it looks like you bought out all the stuff from warehouse that closed down and flog it in your shop. Who ever are your buyers need to give their heads a wobble and go back to getting affordable clothing in proper sizes. Was shocked what I saw in store, hardly cheap and cheerful.”
“Can’t return purchase items with tags and all because I didn’t have a receipt yet and still the tags show it came from primark ridiculous smh will not be purchasing from this store again.”
“PRIMARK IS A FRAUD
THEY WILL EXPLOIT THERE OWN CUSTUMERS FOR LOOKING INTO CAMERAS AND CALLS THEM THIEVES
VERY DISAPPOINTED BECAUSE OF THIS ORGANISATION MY FRIEND IN OTHER COUNTRY IS DEPRESSED AND FELT SICK OF HOW THEY TREATED
ABOVE ALL THEY ARE SHAMLESSLY DEMANDING MONEY THROUGH RLP
THIS MAKES ME SICK TO MY STOMACH #BOYCOTTPRIMARK”
“Absolutely shocking first and last time I will shop at primark after scanning my items store assistant came to check I had nothing else and after paying had to scan receipt to get out .”
“Had super service by 3of your staff at Wolverhampton store last Saturday. Wanted to change swimming shorts and had nt got receipt. But with the hekp of Jess Christal and Sharon. They looked and found the transaction for us which meant we could change them. These girls went out of their way to help. Thank You”
