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Primark Reviews

3.3 Rating 382 Reviews
55 %
of reviewers recommend Primark
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How quickly does Primark resolve customer queries?
(1 week ago)
Greater than 45% of reviewers feedback is Primark resolves customer queries within an hour.
(1 week ago)
89.47%
Industry Average
Sunderland store excellent service with Kaye on the till. Kate noticed there should have been 2 make up removers in the pack that I was purchasing, Kate had no hesitation in getting me a replacement. Cheerful and pleasant, so good to be served by someone to be happy at work.
- Anonymous
Bought two T shirts today at Liverpool branch. £12 each. Superb quality, got a silky feel about them. Quite generous size for a small but look great. Customer service great too. Anyone who thinks everyone shops online these days needs to go to Primi, Liverpool!!!!
- Anonymous
The member of staff was really helpful, his name was Mubaraka.. He was on the shop floor , I asked for help and he went to find what I was looking for and I am so pleased. The other staff who served me on the counter me , I think her name was Jolene . Both together gave excellent service . I went there on the 21.11.23 and it was busy .
- Raz