RAC Reviews

1.4 Rating 2,713 Reviews

10 %

of reviewers recommend RAC

Company Reviews

Questions

Metrics

1.4

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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How and where do I make a complaint ?

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Asked by Anne chandler (7 months ago)

Ho do I make a complaint?

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Asked by Anne (7 months ago)

Does RAC deliver residential items?

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Asked by JoAnn Washburn (5 years ago)

hi what are the bad points on a 2012 honda crvs 2.2 lt diesel manual

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Asked by bob (6 years ago)

These reviews show how appalling the rac has become it's time this band of crooks were taken to court and stopped everyone knows your service is crap not long I hope before you go out of business

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Asked by Jeff (6 years ago)

Terrible company storing my credit card details and billing me and not even a member !

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Asked by Andrew Ancell (6 years ago)

Why has my complaint been ignored by RAC customer services ?

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Asked by Trevor (6 years ago)

why are you so bad at delivering what you pretend to sell - a breakdown recovery service.

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Asked by lindsay mckenna (6 years ago)

If I break down due to a refueling issue, ie- wrong fuel, will the rac refuse to take me home even if I have national breakdown.

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Asked by A. Brodie (7 years ago)

If I breakdown due to incorrect fuel filling can the rac refuse to take me home even if

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Asked by Alexander Brodie (7 years ago)

Is it true you terminate your staff contracts if they become disabled or even break an arm/leg due to an accident and therefore are off long term sickness after they have a major arm/leg operation? Even though their doctor has advised them to rest??? This is pretty poor if true and hope you guys are ready for a lawsuit and social media publicity!

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Asked by Tony (7 years ago)

is it true you sack your staff

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Asked by Tony (7 years ago)

Can i op out from auto renew

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Asked by ian (7 years ago)