RAC Reviews

1.4 Rating 2,902 Reviews

10 %

of reviewers recommend RAC

Company Reviews

Questions

Metrics

1.4

Based on 2,902 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does RAC deliver? How long does RAC take to deliver? Does RAC deliver on time? How is accuracy and good condition of items delivered by RAC?

Returns

Customer Service

How can I contact RAC? How quickly does RAC resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of RAC.

Phone:

801 82 82 82

How do I contact RAC?

Helpful Report

(1 week ago)

You can contact RAC by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

73.99%

Industry Average

“ I was delighted with his service approach . ”

- Patricia

“ I couldn’t believe how quickly the gentleman, Glenn, arrived. He was very polite and so helpful, and fixed my issue in under an hour which included having to go and get a new battery for my car! I can’t be happier with the service the RAC have given me today Thank you! ”

- Peter

“ “They didn’t” They won’t get no star from me.. Been waiting 8 hours f in joke .. Pointless useless service .. ”

- Anonymous

RAC Reviews

Customer Service - Good