RAC Reviews

1.4 Rating 2,769 Reviews

10 %

of reviewers recommend RAC

Company Reviews

Questions

Metrics

1.4

Based on 2,769 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does RAC deliver? How long does RAC take to deliver? Does RAC deliver on time? How is accuracy and good condition of items delivered by RAC?

Returns

Customer Service

How can I contact RAC? How quickly does RAC resolve customer queries?

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Phone:

801 82 82 82

How quickly does RAC resolve customer queries?

Helpful Report

(1 week ago)

Greater than 27% of reviewers feedback is RAC takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

72.78%

Industry Average

“ Great service today by a technician called adam who attended my mums honda jazz in the sk6 area of Stockport to replace a failed battery He was polite and very courteous to my mum who needs the ar for hospital visits.if somebody van pass on our thanks that will be appreciated My mums surname without giving to much away begins with TH and the car is a 57 plate. ”

- Anonymous

“ Thankyou partrolman Alex for the great service and advice, on time and very helpful, keep up the great work ”

- Anonymous

“ Its this sort of service that makes the RAC streets ahead of other breakdon services. ”

- CA Pulsakowski

RAC Reviews

Customer Service - Good