RAC Reviews

1.4 Rating 2,902 Reviews

10 %

of reviewers recommend RAC

Company Reviews

Questions

Metrics

1.4

Based on 2,902 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does RAC deliver? How long does RAC take to deliver? Does RAC deliver on time? How is accuracy and good condition of items delivered by RAC?

Returns

Customer Service

How can I contact RAC? How quickly does RAC resolve customer queries?

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Phone:

801 82 82 82

How quickly does RAC resolve customer queries?

Helpful Report

(1 week ago)

Greater than 26% of reviewers feedback is RAC takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

73.99%

Industry Average

“ brilliant service friendly staff and super helpful well worth the money . ”

- Nikki

“ Wow this was my first call out since I joined RAC and the customer service was FANTASTICK Tony ARIVED on time and had my Harley sorted in no time quick temporary repair to the gear change got home safely a real FREINDLY guy TOTALY knoledgeble would RECOMEND RAC TO ANY ONE THANKS TONY KNIGHT OF THE ROAD OH YEAH MAN RIDE SAFE JOHN ”

- JOHN MAC MAHON

“ Good service, professional staff and very helpful ”

- Omaghomi Efejuku

RAC Reviews

Customer Service - Good