“Easy to shop seat options and then purchase. No issues with receiving the two tickets a few days prior to the event and the communication from Stub Hub was clear and constant. A good experience overall.”
“I've purchased tickets using StubHub over a dozen times and every time the experience was flawless. I'll continue to use them as my ticket source. As a matter of fact, I have 3 separate sets of tickets in the "My Tickets" queue right now for upcoming baseball games.”
“Amazing experience! Buying tickets on StubHub was easy, and my seats were exactly as described. The Davis vs. Roach fight was electric, and entry was smooth. Fees were a bit high, but totally worth it for such a thrilling event. Will use StubHub again!”
“I looked for tickets three months in advance to a Dallas Mavericks Milwaukee Bucks game March 1. At the time it seemed all the tickets at the American Airlines Center were expensive. So I purchased three tickets for approximately $180 each in the upper level. The total bill with taxes came to $684. On the day of the game I could have bought the tickets for $40 each. I felt taken advantage of because I did not know that StubHub could offer tickets for prices much higher than what they are worth. Well, that’s great for the seller, but the buyer feels like a fool. I will not buy tickets through StubHub again and I will do more research on what the average cost of tickets are at a particular venue next time.”
“Basically stole my money…said that I accepted tickets that I never received called them everyday for a month before the event and never received my tickets or a refund DO NOT BOOK WITH THIS COMPANY”
“I don’t recommend this website to anyone. Save your self time and money. I wasn’t able to access my tickets, I try to log in to my account and wasn’t able to. I try several times with a one time access code to access my tickets on their website. Every time I got the same error message INVALID code. I had to pay again for my ticket at the event. After I try to get a refund for my ticket amd no luck.”
“We experienced an issue with our tickets. I called stubhub customer service and the problem was resolved within an hour with a full refund. Very good experience with their customer service.”
“We bought 4 tickets for a small theater in my home town on a Monday. These were electronic tickets. After we submitted our payment we were told that we would not receive tickets until the day of the show on Sunday. On Sunday at 9:30am we were told that we had to wait until 2 hours before the show!! They charged our card without us ever getting the tickets. Ruined our whole plan to take our 80 year old parents to the 2pm show. We couldn’t risk getting to theater and not having tickets
Terrible customer service”
“We bought 4 tickets for a small theater in my home town on a Monday. These were electronic tickets. After we submitted our payment we were told that we would not receive tickets until the day of the show on Sunday. On Sunday at 9:30am we were told that we had to wait until 2 hours before the show!! They charged our card without us ever getting the tickets. Ruined our whole plan to take our 80 year old parents to the 2pm show. We couldn’t risk getting to theater and not having tickets
Terrible customer service”
“We bought 4 tickets for a small theater in my home town on a Monday. These were electronic tickets. After we submitted our payment we were told that we would not receive tickets until the day of the show on Sunday. On Sunday at 9:30am we were told that we had to wait until 2 hours before the show!! They charged our card without us ever getting the tickets. Ruined our whole plan to take our 80 year old parents to the 2pm show. We couldn’t risk getting to theater and not having tickets
Terrible customer service”
