“Unfortunately there is no option for zero star, very very bad service, they arranged for my delivery collection 3 times on 3 different days and no one came”
“No communication at all. Attempted delivery, they hadn’t even notified me of this. 4 days and 2 emails later and I still don’t have my delivery or any response from this company. They’ve been paid for a service and they don’t provide it!!”
“Bed headboard delivered. Clearly dropped in transit, parcel hurriedly shoved in my hallway “we’re not paid to take it upstairs” damage to box hidden by placement. Replacement headboard advised delivery due that morning when I was already away for half term. I called them to say don’t deliver. Message completely ignored and parcel left outside round the back delivery men having helped themselves to opening my gate and deciding this was a safe place. It’s now wet and too big for me to take in anyway so it’s currently still there waiting for them to come back and no doubt chuck it on their van.”
“13 Days in Transit and counting.
I E-mailed the company 4 days ago. No reply from them.
I googled XDP and someone had asked if it was a real delivery company. Good Question.
I wont buy from any company I know that use this 3rd rate outfit.”
“Awful. Packages delayed, not delivered said they couldn't find address although we had 3 other packages delivered on same day! 2nd package not arrived after 2 weeks. Emailed but no response.”
“Terrible - package pick up has been scheduled 3 different times and nobody has arrived or contacted us.
No contact number to speak with anyone and the package has still not been collected. Ridiculous!!”
“Awful company, seem to have lost my package (bought through the Great Little Trading Company) and despite emailing several times in the past week I’ve heard nothing back. Also can’t connect to the live chat so no way of communicating with them. Terrible terrible service. Do not use!”
“I have not receivedy parcel, certainly not my address despite receiving an email saying it had. From the comments I have read that is nothing unusual. I will never order anything online that deals with this company.”
“Absolutely awful company, no communications, no way of communicating with them and they have had our order 10 days + with no movement and was only collected from the seller 10 days after it was ordered in the first place. Truly awful. Still no idea if I'll actually get it!”
“We had "delivery" attempt 1h before advised delivery slot. 3 people omi house, everyone is waiting.
Drivers pulled on front of the house, took pic and drove off.
Didn't even walk to the door.
Like , I have no comments.”
“My package of 2 parts being delivered separately! Finally on the second day the driver arrives 1hour later than scheduled to say he can't deliver the package as he's got heavy boxes on top of it so can't get it out of the van. One man delivery service? What's the actual point? No one answering the emails or phone calls. Worst courier service ever! So now I have a package for which I'd electronically signed for , this was sent in a text to save time apparently, I literally signed because the van was outside my house, never in my life been told the delivery wasn't happening because the driver can't actually get box's out of his van. This company is a joke.”
