Zooplus Reviews

4.0 Rating 131 Reviews

75 %

of reviewers recommend Zooplus

Company Reviews

Questions

Metrics

4.0

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Popular Questions:

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How does Zooplus deliver?

Helpful Report

(4 months ago)

Zooplus delivers items by Courier.

Helpful Report

(4 months ago)

100.00%

Industry Average

“ Fabulous service and quick delivery. Nice surprise present for Dodger (lasted 5mins with Dodger the Jack Russell). Would not hesitate to use again and recommend highly. Mary Whelan, Benidorm. ”

- Mary Whelan

“ I have been a Zooplus customer for many years, and find they give a ABSOLUTELY FANTASTIC SERVICE 100% Excellent prices, even cheaper with the discount option, prompt delivery service, I’ve never had a problem, Customer service were very helpful and considerate when i let them know I had to have Ben my lovely Golden Retriever aged 13 1/2 years put to sleep. Well done Zooplus !!! ”

- Anonymous

“ Just want to commend Zooplus for how brilliant they have been with my recent order. I was given the complete runaround with Yodel on the delivery of my dog's food (a special diet which is the only food he can eat!). Zooplus were amazing and sent a re-order which arrived in 2 days with DPD, even in these current circumstances! They are so lovely to deal with too! Can't thank them enough! ”

- Fiona Peggy Cooper

Zooplus Reviews

Delivery - Fast