ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.62

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased my medical insurance with active quote in march 2017. Brian was very keen to help and advised various things but forgot to mention the important things to me. Now there are claiming that they didnt know. They should have known as they were selling this insurance. they happily signed me on and the paperwork arrived several days later. I was trying to make my first claim 10 months later, where I discovered that I have to pay fees to make a claim. I know I have to pay the excess fee but not the other fees. I asked the active quote to pay that fee as they have not advised it to me when I signed on. They declined. Brian was very unprofessional and now he is washing his hands off it.”

Helpful Report

Posted 6 years ago

“Was led to believe switch policy was like for like,by advisor, as per original insurers. Cataract surgery was required for Linda Whittle,found out to our loss,is out patient proceedure,and limited to £1000,previous insurer was unlimited.No claim made as after excess payment and loss of NCB levels,not worthwhile.Linda Whittle has never after many years of insurance,made any claim.Now in NHS system,and still waiting for second eye proceedure,after being diagnosed following standard sight test,last January!! I specifically asked advisor,as an example only, at the time,did the switch policy,prior to switching, cover cataract proceedures,and was told it did,therefore far from happy”

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Posted 6 years ago

“Took all the stress about arranging cover away. Very quick and great service”

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Posted 6 years ago

“Listened to and met requirements professionally”

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Posted 6 years ago

“Joshua was friendly and professional. Happy with the policy that I have”

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Posted 6 years ago

“Always kept me well informed through the process. Informative and friendly staff who were there through out to answer questions and give guidance.”

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Posted 6 years ago

“Easy to use and informative.”

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Posted 6 years ago

“Absence of any hassle.”

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Posted 6 years ago

“Found a good value policy that covered everything we required.”

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Posted 6 years ago

“Zak Ashenhurst has gone above and beyond the call of duty to help and find the right health insurance for me.”

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Posted 6 years ago

“It's affordable and will just cover my clinic bills”

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Posted 6 years ago

“Very efficient and fully aware of comparable products...really helpful presentation.”

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Posted 6 years ago

“Renegotiated renewal premium,”

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Posted 6 years ago

“They are just on spot.All the advices have been of good sense”

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Posted 6 years ago

“I liked the fact that they listened to what I required and not force what they thought I should have. Rhys Walker was very knowledgeble and informed me of two policies, one he thought would suit me best and cover what information I gave him, but the decision was mine and I was extremely happy with the advice that I had been given, and advice that for once I understood - it was clear and straightforward for me and no insurance 'jargon' to try and decipher.”

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Posted 6 years ago

“You didn’t do ‘ANYTHING’ that’s the issue. Didn’t even bother calling me and assumed I’d renew! So, your service was poor but because vitality were on the ball I got a renewal!!”

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Posted 6 years ago

“Efficient, knowledgable broker very informative and helpful”

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Posted 6 years ago

“Quick responses and good communication from Richard Champion.”

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Posted 6 years ago

“We had our consultation with Michael, we found him to be very thorough and explained well all the points that needed to be considered. With his help we were able to decide the right policy that matched our needs. I would fully recommend a consultation to anyone rather that just going with online quotes, there are many considerations you may not be aware of and this way you get a product that actually suits your needs.”

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Posted 6 years ago

“Courteous and friendly Good advice and quotes All sorted very quickly”

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Posted 6 years ago

ActiveQuote is rated 4.6 based on 1,462 reviews