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Affix Apparel Reviews
4.1
Rating
58
Reviews
79
%
of reviewers recommend
Affix Apparel
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"Hello Chris, we have sent you the complete order and until now, you were satisfied with the quality of the products we have sent you and not only the products, you were happy that you have received the complete order after a little mishap which we did rectify by sending you the missing pieces. In regards to the refund, when you raised this issue, we offer to send you the missing pieces for which you agreed to it. As for the discount offer, I offer you this because you were satisfied with the quality of our products and thus we offer you it as you are our customer and will be. I have sent you two emails after my initial feedback email and not once I heard from you about this issue which you are telling here and if you would have told me about this issue earlier then we would have definitely provided you with the additional pieces because we are in this business for a long term relationships, we are not like other manufacturer that takes an amount from client and forgets about them."
Affix Support
"Hello Chris, we have sent you the complete order and until now, you were satisfied with the quality of the products we have sent you and not only the products, you were happy that you have received the complete order after a little mishap which we did rectify by sending you the missing pieces. In regards to the refund, when you raised this issue, we offer to send you the missing pieces for which you agreed to it. As for the discount offer, I offer you this because you were satisfied with the quality of our products and thus we offer you it as you are our customer and will be. I have sent you two emails after my initial feedback email and not once I heard from you about this issue which you are telling here and if you would have told me about this issue earlier then we would have definitely provided you with the additional pieces because we are in this business for a long term relationships, we are not like other manufacturer that takes an amount from client and forgets about them."
Affix Support
"Hello Chris, we have sent you the complete order and until now, you were satisfied with the quality of the products we have sent you and not only the products, you were happy that you have received the complete order after a little mishap which we did rectify by sending you the missing pieces. In regards to the refund, when you raised this issue, we offer to send you the missing pieces for which you agreed to it. As for the discount offer, I offer you this because you were satisfied with the quality of our products and thus we offer you it as you are our customer and will be. I have sent you two emails after my initial feedback email and not once I heard from you about this issue which you are telling here and if you would have told me about this issue earlier then we would have definitely provided you with the additional pieces because we are in this business for a long term relationships, we are not like other manufacturer that takes an amount from client and forgets about them."
Affix Support
"I ordered my 50 shirt order on December 29th. I received very little in the way of updates and any information at all. When \r\n\r\nI finally received my order it came around June 10th. When it came to me the order was incomplete and there was no heads up about that. I was missing 6-7 shirts in the original order which is a lot. I was assured they would be here soon and many apologies. \r\n\r\nUpon a close inspection of my order I noticed I have only 36 shirts that are in perfect condition. The others have many defects and this order was a custom logo with reflective print. The reflective print is not consistent and there are many errors in the order. They did not refund or give me new shirts to replace these. So I ordered 50 shirts and only received 36 usable and sellable shirts which came over 6 Months later. I have added photos below to show exactly what I am talking about. 3 months later I received a message from Jason saying that I could leave this review and also get 10% off of my next order. I would say that is very insulting and I am absolutely unsatisfied with affix apparel. To make money on 36 of these shirts instead of 50 of them I would have to sell them at $75 each which isn\u2019t going to happen so thank you affix apparel for no communication, high prices and when it came to my order many defects in the \u201cquality\u201d you supplied. I didn\u2019t have to leave this, but I would like people to have an honest review and here is that. \r\n\r\nIn the pictures below you can see that some logo is unreadable and this is on multiple shirts right on the front chest. Also all of the XXXL shirts came with blurry logo and when they resent them mostly the same thing \r\n\r\nI didn\u2019t get a refund or anything so buyer beware"
Chris
"I ordered my 50 shirt order on December 29th. I received very little in the way of updates and any information at all. When \r\n\r\nI finally received my order it came around June 10th. When it came to me the order was incomplete and there was no heads up about that. I was missing 6-7 shirts in the original order which is a lot. I was assured they would be here soon and many apologies. \r\n\r\nUpon a close inspection of my order I noticed I have only 36 shirts that are in perfect condition. The others have many defects and this order was a custom logo with reflective print. The reflective print is not consistent and there are many errors in the order. They did not refund or give me new shirts to replace these. So I ordered 50 shirts and only received 36 usable and sellable shirts which came over 6 Months later. I have added photos below to show exactly what I am talking about. 3 months later I received a message from Jason saying that I could leave this review and also get 10% off of my next order. I would say that is very insulting and I am absolutely unsatisfied with affix apparel. To make money on 36 of these shirts instead of 50 of them I would have to sell them at $75 each which isn\u2019t going to happen so thank you affix apparel for no communication, high prices and when it came to my order many defects in the \u201cquality\u201d you supplied. I didn\u2019t have to leave this, but I would like people to have an honest review and here is that. \r\n\r\nIn the pictures below you can see that some logo is unreadable and this is on multiple shirts right on the front chest. Also all of the XXXL shirts came with blurry logo and when they resent them mostly the same thing \r\n\r\nI didn\u2019t get a refund or anything so buyer beware"
Chris
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01/01/2019
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