AIG Reviews

Name: AIG
Rating: 1.12

1.1 Rating 123 Reviews

3 %

of reviewers recommend AIG

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1.1

Based on 123 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

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“False advertising. No explaining your side. Rejecting quickly. Save your money and buy travel insurance somewhere else.”

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Posted 8 months ago

“Once again, AIG has let me down. I recently filed another claim(two months ago) , and here I am—still waiting for it to be approved. It’s a repeat of my last experience: promises of follow-ups that never happen and long waits with no resolution. I’m at a loss for words with how poorly they treat their customers. It’s as if they’re deliberately dragging out the process, hoping people will give up and stop expecting their claims to be paid. But I’m not giving up—I’ll continue paying and documenting every delay and disappointment until they meet their obligations. If you’re considering AIG, do yourself a favor and look elsewhere. Don’t let yourself get stuck in an endless cycle of frustration like I have. AIG is not worth the stress.”

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Posted 8 months ago

“Don't waste your money- I was delayed 2 hours in BHX due to problems at the connection airport. There was no option for onward flight on the same day so had the stay overnight. My flight the next day was also delayed and I couldn't find my luggage in the chaos. Arrived 18hrs late to my destination and missed a morning of my 2 day trip and apparently none of these points meet a criteria for any kind of compensation- don't gibe them your money their policies are not worth the paper they are written on.”

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Posted 8 months ago

“They closed suddenly without notice while there's balance of 80000 dollars ! Now they don't allow trading or more than that, asking me to open a new account !! What about my money !!! I am currently working with '' wikihelpdesks ﹫gmaℹ️l . com " for assistance to help get my funds back”

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Posted 8 months ago

“On a scale of 1-5 stars, I give AIG a strong NEGATIVE 3!! Used AIG for rental car insurance. Sadly, I had an unwitnessed accident. The process to get them to pay the claim has been HIGHLY stressful! AIG's communication happens about every 2 weeks, when the request further information. This request is accompanied with a notice of closing the claim if said information is not received. Will only buy damage insurance from the actual car rental agency in the future!”

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Posted 8 months ago

“AIG will not hire senior peple unless you work there had a interview was denied not because of my experience, i have never received another interview very sad”

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Posted 8 months ago

“Most worst hospital”

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Posted 8 months ago

“I wish I could give zero stars. This product is a waste of money. We bought a policy for a United Flight for my husband who is serving as a caregiver for his brother while he undergoes a Bone Marrow Transplant at City of Hope in Duarte. My husband had to change his flight to work around the patient's appointments. We filed a claim for the change fee and provided necessary documentation. It was immediately denied. We called a representative who told us to file some additional form and are still waiting to hear back. We have dedicated around 6 hours to collecting our $200. Not worth it. Don't buy.”

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Posted 8 months ago

“Awful, I got Covid and a pic of a postive test is not enough. They required me to see a doctor. So I can pay the doctor to tell me I have Covid? Scam!!”

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Posted 8 months ago

“A total Scam, We were left behind missing our connecting flight departure due to a 1 and half hour delayed flight. came back to me only almost after a month saying my claim was decline.. due to blablabla. Cant claim: Not delay and not a Missed departure.. lol.. Zero* this Insurance is good in just Taking Money..”

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Posted 9 months ago

“After paying a lot of money for travel insurance, the claim adjuster states that I am not covered because my luggage arrived at that same place it started. I did NOT receive my luggage for the entire 10 day cruise. AIG is a rip-off. They fail to care that I was without my belongings for 10 days, had no idea what happened to it. They do not care about customers, they just take your money & say oh well. How pathtic for an insurance company to operate in the manor!”

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Posted 9 months ago

“Been trying to get my claim for a very simple flight that was canceled due to weather and it’s taken many months and some ridiculous hoops and documentation to no avail”

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Posted 9 months ago

“I wish they had a zero to give because they don't deserve anything. I booked my trip and I get insurance on my trips and I had the global IT happen when we were going on the trip, so we didn't get to go because the we wouldn't make the connecting flights and the earliest they could get us down there was Tuesday night at 9pm or they had another flight on Thursday. I have tried getting my money back from them and they told me that the global IT is a common carrier!!!! I have never heard of a global IT before or it being a common carrier, but yet you can basically move and get a refund. I provided the original times for both flights and the changed ones AND the test messages I got saying it's been delayed and the claims adjuster said it wasn't enough!! Like what else do you want!! I will not recommend this to a friend family or anybody nor will I EVER PURCHASE ANYTHING WITH THEIR NAME ON ANYTHING!! These people are terrible and they know it!!!!”

Helpful Report

Posted 9 months ago

“My name is Girraj Bohra I came all the way from Rajesthan to see gastroenterologist at AIG Gachibowli I suggest to see doctor Suman Mathur where meet Miss bani doctor assistant she advice us to wait for 2-3 hours we waited without meal and drinks for 3 hours (in case to do endoscopy test) after that the doctor went for lunch and we waited more 2 hours I was getting fainted due to lack of water and food but there was no concern regards patient and we were just getting keep on postponing the appointment in every hour. I highly recommend not to visit because there is no value for your time and health. Such a big hospital with careless, worst service.”

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Posted 9 months ago

“Terrible service. They take ages in responding & at the end they don´t reimburse you. I don´t recommend them at all.”

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Posted 10 months ago

“My experience with AIG has been nothing short of infuriating. I filed two claims almost two months ago, and I’m still waiting for any kind of resolution. Despite following up multiple times, all I get are empty promises that someone will contact me within seven days. It’s now been 12 days, and I haven’t heard a word. It’s mind-boggling how they can efficiently take money from my account but can’t manage to process claims or provide basic customer service. After reading countless reviews, I’m starting to believe they’re doing this to everyone—delaying payouts in the hope that people will just give up and drop their plans. Well, I’m not dropping mine. I’ll continue to pay, and they’ll have to pay me what I’m owed. If it comes to it, I’ll get a lawyer involved. This company needs to be held accountable. To anyone considering their services—don’t. If you want to avoid endless stress and frustration, steer clear of AIG. They’re simply not worth the headache.”

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Posted 10 months ago

“I had a claim and they shorted me by $400.00. I have called - straight to voice mail. I have emailed mulitple times. no one contacts me back. they have terrible customer service and no one can help. they just keep saying someone will contact me back. it has been weeks. DO NOT BUY this insurance.”

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Posted 10 months ago

“A family member passed and had life insurance with AIG well 12 months later insurance payout still not delt with and continually making excuses was told it would b delt with soon to be then be told they would have to ask doctor Evan more questions which they could have done the first time of contacting them was going to get my own insurance from them but will going else where”

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Posted 10 months ago

“Awful so many calls . No notes in their system you have even made a call. Cannot get any answer -10.”

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Posted 10 months ago

“The absolute worse. I file Claim under one provision of the policy, provide all necessary documentation. They decline my claim under a totally different provision. This is after getting advice from their Sales Department on how I would be covered and indeed my claim would be covered. The Customer Service is the absolute worst. Their CSR's can not answer any questions about the policies that they sell. Hence, why I went to their Sales Department, which was happy to answer since they thought they could make a sale. This company should be ashamed and so should Expedia for even using them.”

Helpful Report

Posted 10 months ago

AIG is rated 1.1 based on 123 reviews