AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,751 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst online i have ever experienced I ordered something from ajio worth 700₹ On 15 april, i Return the same due to size issues. Since 15 April i am continuously calling them and sending emails about my bank account number but they are not giving any heed to my complaint. Their customer care service is so worst they have not returned me a single penny since 15th April they are completely harassing me, moreover no one is giving revert back to me. Somehow I got my money in my AJIO wallet after a month and God knows on whose account the same has been transferred without my permission. I am calling them again and again there is there is cutting my call and this is a complete harassment. I would give them minus. Kindly do something with regard to my complaint. Its been more than two months now Shame on you”

Helpful Report

Posted 2 years ago

“Had an utterly disappointing experience. Purchased 6 items in May amounting to 5372/- out of which a FILA sandals worth 1274/- got damaged on the very first day of use within 3-4 hours itself. I am sure that it's a duplicate product. The customer care executive told me that since the product was used, it wouldn't be picked up. Now the customer care isn't helping me get my refund. They are showing it as the problem has been resolved. Will never again purchase anything from Ajio. Utterly disappointed !!! Didn't expect such a thing from them. Hope my problem gets resolved at the earliest !!!”

Helpful Report

Posted 2 years ago

“This is the worst company I have ever been associated with in the digital marketing arena, they are simply fooling around innocent people and looting them, they have the worst customer service team they send you wrong products and then do not even accept the return for the same, they make sure that you surpass the return window by just keeping you in the loop, do not ever purchase anything from them.”

Helpful Report

Posted 2 years ago

“Very bad website, worst ever customer care, they copy paste same answers when you write to them even 20 times, they will keep your money and have problems returning and refunding so watch out”

Helpful Report

Posted 2 years ago

“Worst service ever I experienced about online shopping. Prepaid order we never receive and no one from the website concerned about it.”

Helpful Report

Posted 2 years ago

“Hi All just wanted to share my experience. Order denim from AJIO Luxe and paid money through net banking. Due to waist issue, I have to return the same . Item returned on the same day but after 4 days customer care told that we have received the wrong product. So I asked I have delivered the right product and delivery guy has scanned the bar code for authentication and clicked the picture of the product so please ask him to share the info with you. In this way Every thing will be sorted out but instead of doing that it’s almost 11 days now neither they are updating me nor refunding my money. They will make you fool and worst part is that customer care don’t have any clue how to sort this issue. At last I have filled FIR with police. Will definitely delete this app once this issue get resolved.”

Helpful Report

Posted 2 years ago

“I had purchased a puma running shoe And the box delivered is almost completely destroyed Thenks to god for saving that shoe Never experienced such worst delivery in my shopping experience”

Helpful Report

Posted 2 years ago

“Worst services worst delivery service 3 saal se shoping kar raha hu AJIO se bahot afsos ke sath likhna pad raha hai Ghatiya service hai bahot jaldi logo ko pata chal jayega or log shopping karna band kar denge”

Helpful Report

Posted 2 years ago

“Worst return and refund. They are playing with the customers. Never place a prepaid order. They will never return/ exchange and you will never get your money back. I have returned my product through self shipment Its been 1 month no refund I got. They are cheating customer service department will create tickets only not providing any solution.”

Helpful Report

Posted 2 years ago

“There should be a zero or negative star review. Too bad I didn't check this page before I ordered on ur site. Really experienced first hand how shitty your service is. My order was not delivered to me or at my house at all. Nobody called me also. When I called to raise a complaint, the delivery agent was hopeless. First of all he can only speak Hindi. I am shocked that the show off richest guy in India would spend so little on training their customer care. You should be banned from delivering in south Indian locations. Second there is no policy in place to handle issues with delivery . This much is apparent from how the delivery agent spoke. I asked him repeatedly for what kind of resolution will be provided. No answer from him. I wanted to know if the order will be cancelled and i will be refunded or if they somehow track the order and re-deliver it. They said resolution will be provided by 4th June. But judging the reviews on page it and the customer agents response it is clear I have been looted. The owners have constructed Antillia clearly by stomping on the lower folk .”

Helpful Report

Posted 2 years ago

“Worst service, they won't provide delivery agent number while delivering product, if unfortunately we didn't pick his call we can't call back and that attempt is gone”

Helpful Report

Posted 2 years ago

“Don't try to buy any product on AJIO, they sell very cheap products for higher price. the price tag shows 10 times more than the actual price and they will offer us 70% discount. If you try to return the product they wont pickup and simply close our return requests.”

Helpful Report

Posted 2 years ago

“I ordered stilettoes, but they gave me 2 different pair of heels and also the quality of product is so cheap. I recommend not to buy product on sale from ajio..bcz the photos look good but the actual product is cheap”

Helpful Report

Posted 2 years ago

“AJIO IS THE MOST HOPELESS ONLINE PORTAL FOR BUYING GOODS.. THEIR CUSTOMER SERVICE IS HOPLESSLY UNSATISFACTORY. SUGGEST PPL NOT TO BUY FROM AJIO AS THEY ARE LOOTING PEOPLE OF THEIR MONEY AND NOT DELIVERING THE GOODS.”

Helpful Report

Posted 2 years ago

“After placing order they will not provide returns”

Helpful Report

Posted 2 years ago

“I got a pair of shoes from Ajio whose warranty was of 3 months but the shoes worn out in the first month itself. Called up customer care and dropped numerous mails to which they have no reply. The only reply is that we need more time.”

Helpful Report

Posted 2 years ago

“It's a fake company who delivers wrong Item and never repay back on such delivery. There customer care service is worset in e commerce platform who just give false information. I ordered one product which on delivery was just bag full of garbage. They never refunded my amount even after a long follow up.”

Helpful Report

Posted 2 years ago

“Very worst service product is so different from the order picture Very very worst service and a-lot of issues and the products which we wanted to return is not accepting by Ajio I request not to purchase any product here”

Helpful Report

Posted 2 years ago

“Completely FRAUD FRAUD FRAUD FRAUD company. I suggest to never shopping with Ajio . They are doing fraud with customers . I have purchased a shoes and they send me wring and used product. I have called them almost 50 times, email them 30 times but they are not giving me any resolution. Worst company had seen in my life. Not to go with AJIOlife fraud company”

Helpful Report

Posted 2 years ago

“2 times I have faced the problem about the to much late delivery of the products .Too much worst experience. I ll never ever ordered again from the site.”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 1,751 reviews