AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please don't buy any product on this app. Returns and refunds are fake since one month iam trying to return a product they are not responding in proper way. Now iam going to complaint on consumer forum, don't waste your time.”

Helpful Report

Posted 2 years ago

“Ajio is fraud never keep your money in ajio wallet they will automatically cancel your account and and what ever the the amount in your wallet will not get you they back its my personal experience”

Helpful Report

Posted 2 years ago

“Customer care services are really bad it is sometimes a punishment to make a return.. even u receive an order always after a week or so... slow delivery. Better go to market..”

Helpful Report

Posted 2 years ago

“#shameajio The brand is running a fraud business, risking your personal information. Firstly, they send wrong product, make a return pick up without prior notice, then re arrange the pick up... Their pick up team doesn't even care to update the status on app...and refund is never generated.. the all risks your house address, phone number and other personal details. No action on complains. #ajioshouldshut #ajiorespectcustomers #shameajio”

Helpful Report

Posted 2 years ago

“Ajio very worst app.it has no proper customer support and provide very bad service to customers In this case of return and refund the problem will come so Anyone don't go for Ajio”

Helpful Report

Posted 2 years ago

“I have ordered product and total money have been looted from me and they delivered only half of my whole order. I have tried contacting them multiple times and no proper response from them. I am extremely disappointed and irritated with this ajio. Worst app ever. Never order products from this app. They are.meant for looting money and responding back with false promises which they don't fulfill. They are well known for cheating customer.”

AJIO.com 1 star review on 2nd February 2022

Helpful Report

Posted 2 years ago

“Ajio is a renowned brand but somehow lacking its customers trust . I returned one tshirt 2 years back it was only 180 rupees they didn't got refund and now in December 10 2020 I ordered one anarkali from them bcoz of small size I returned back but till date I never got my refund . Actually they don't have refund policy. It's written on site but it's just eyewash. They don't give refund or replacement .. now I'm going to file complaint in consumer court against them. They cheat customers”

Helpful Report

Posted 2 years ago

“Pathetic app in modern times.. Pls keep up with other online shopping apps like myntra. It's been more than 15 days since I ordered something, prepaid it (my mistake) and I haven't just received the parcel, I m getting automated replies to my complaints. They have no customer care representatives due to covid, they say. So we only have the option of mailing or using their incompetent app to raise a query, to which u ll get a quick response, an automated email or reply. Its a shame. I understand there are glitches, but the incompetence to resolve the problem is just way too shameful.”

Helpful Report

Posted 2 years ago

“I am order onitsuka tiger shoes but ajio deliver me puma shoes now no one listen to me and ajio cheat me 11000 rupees”

Helpful Report

Posted 2 years ago

“I wanted to give them 0 points as review. I have received items without price tag. Now they are saying they won't accept the return as there is no price tag. I received the items just with the brand tag. I had a worst experience with the customer care person too. I emailed them so many times. I can't return the products they say. And i lost my money. Such a worst purchase.”

AJIO.com 1 star review on 30th January 2022

Helpful Report

Posted 2 years ago

“Very rude behaviour by delivery agent thought I am a regular customer but unfortunately I have to uninstall this app and after the cancellation confirm how can this items reached me ajio app knows..”

Helpful Report

Posted 2 years ago

“This app gives worst service at the time of returning product”

Helpful Report

Posted 2 years ago

“Thank you Ajio, I received the exchanged sandals today... previous one were not fitting in properly. Stay 'Gold', Stay Stylish. Regards -Sakhosh”

AJIO.com 5 star review on 28th January 2022

Helpful Report

Posted 2 years ago

“This is all fraud . I haven’t received the product but they are saying the product is delivered to you. About 2 months has gone but still no proper resolution they are providing and also th proof of delivery not the refund or replacement they are showing. So kindly dont but from them”

Helpful Report

Posted 2 years ago

“Ajio has worst return policy. They make fake pick up attempts and on the third time they cancel the return on their own.”

Helpful Report

Posted 2 years ago

“Ajio app will offer you so many products. You spend your valuable time to select of your choice and size. Once ordered and pre paid online , though availability of product they wll cancell on their side and later on no refund of paid amount also from them .. inspite of doing lots Many complaints no result at all.”

Helpful Report

Posted 2 years ago

“Ajio is a fraud company please don't buy they credit my amount which is 1651 in my ajio wallet when I was trying to transfer in my bank account it deducted from from ajio wallet but till now I didn't receive in my bank account also I exchange so many mails and follow up with the customer care they don't understand what is my concern always same reply that we transfer amount in ajio wallet I am very helpless they are fooling to innocent people pls save your hard money.”

Helpful Report

Posted 2 years ago

“Very bad customer service. They never listen or understand your issue. Always gives generic reply.”

Helpful Report

Posted 2 years ago

“I bought a Tommy hilfiger slippers from Ajio on 12th January and sharing the picture of slippers on 14th January. Colour came off in just one day. They sell FAKE PRODUCTS and take no responsibility”

AJIO.com 1 star review on 15th January 2022

Helpful Report

Posted 2 years ago

“i also return my product but no one has come to take that return and know one is giving any response after complain on customer care service”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews