AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,751 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“96411.43643. customer care number All problem solved 24 available”

Helpful Report

Posted 2 years ago

“Slowest site service too”

Helpful Report

Posted 2 years ago

“Ajio customer support 82525-63594 247 available any problem just call me”

Helpful Report

Posted 2 years ago

“Worst app. They will cancel products if we order on sale. And they will never come to pick the return item.”

Helpful Report

Posted 2 years ago

“It is worst commercial site, with full of fake information.. please don't order anything.”

AJIO.com 1 star review on 17th June 2022

Helpful Report

Posted 2 years ago

“My money from Paytm was deducted two times on 13.6 22. Its not been refunded inspite of several emails.Ajio neither accepted order nor refunded.Theure cheats gobbling money without delivery”

Helpful Report

Posted 2 years ago

“It’s the worst app I’ve ever used to shop online. Poor services, cancel order anytime they want, no punctuality, late delivery. And I don’t get this thing, they charge xx amount for delivery for something then I add other things to cart and Oder in huge quantity and still I’ve to pay for delivery and oh guess what the delivery amount is now increased, like seriously!? And I literally have worst experience with this app I order something at some price, and when it arrives the price always gets increased like why and wtf is wrong with you!? They are fraud that’s not how online shopping works! Poor service! Even their app is also not smooth. If I could I would rate them with negative stars🙂”

Helpful Report

Posted 2 years ago

“This has happened twice with AJIO luxe I have ordered the product n the cancel it after the sale is over n give reason as bad quality. Such big company with such pathetic service. They r fraud. What can u expect frm Reliance.”

Helpful Report

Posted 2 years ago

“Ajio is always cancel orders if we purchase product in offer time. if we call customer care he is always say product quality is not good so we are cancelled your order and same time ajio is sale same product in high price.this time quility is good?”

Helpful Report

Posted 2 years ago

“Sorry to say that AJIO has started doing scams or Gambling in Quantities delivery. I have ordered 2 bags they delivered only 1 and Delivery boy not receiving calls, and finally saying that your case solved. Its really going frauds by AJIO so dont order anything in many quantities and they are showing in receipt that 2 quantity delivered You can contact me on 7411806527 to see how ajio customer care people manipulating the things so its fraud”

AJIO.com 1 star review on 13th June 2022

Helpful Report

Posted 2 years ago

“Ajio is very poor in their service. I wanted to return a jeans due to incorrect size being delivered. They say I will have to courier it myself and they shall refund the courier charges. I did that and not almost a month I m following up to get the courier amount refunded. I have a chain of 30 emails with ajio customer service and all they have to say is wait we are working on it.. Pathetic is not the word.”

Helpful Report

Posted 2 years ago

“Their return policy is worst, please don't buy anything from them.”

Helpful Report

Posted 2 years ago

“Bad experience.Ordered a combo pack of 3 no'3 T shirts but received 2 T shirts only. Raised complaint but of no use.”

Helpful Report

Posted 2 years ago

“I have ordered sandal and took 8 days to delivered but finally delivered with different size. I have raised a return request for the product as they do have the exchange option, executive came for pickup after 5 days but he was asking for price tag which didn't come with the product. Now it is almost 20 days still the return is not happened. The customer case another worst service. They are not sure what do with my case and simply disconnect the call.”

Helpful Report

Posted 2 years ago

“It has already been more than 2 weeks since I exchanged my parcel, but the delivery still has not been completed. Every day, they say that delivery is delayed, but the delivery man never gets to our house, nor is the parcel returned. No one has come to pick up the parcel either. I have made exchange report on 29th of May and till now no action is taken.”

Helpful Report

Posted 2 years ago

“Pathetic service.. customer support handles the calls very well but there is no outcome.. i ordered an item which dint fit me well..so i placed for the return.. it's been 13days now, but item is not yet picked up. I'm calling n speaking to the Customer care agents every second day, they keep saying that my return will be assigned soon. But no movements at all. Horrible shopping app. Will never buy anything frm AJIO.”

Helpful Report

Posted 2 years ago

“Quality is worst”

AJIO.com 1 star review on 10th June 2022

Helpful Report

Posted 2 years ago

“Worst experience. I didn't get price tag on any product. Without price tag item won't be returned. This is the strategy so, customer cannot return the product. I will never shop with ajio in my life. Worst customer care services.”

Helpful Report

Posted 2 years ago

“It's very bad experience, making fool to customer and making money this is the policy, since almost two months still didn't deliver the item and didn't refund as well this is the policy for making money.”

Helpful Report

Posted 2 years ago

“Delivery i oreder one product may 14nth but still i didn't get that product if i call costemer care when ever ask they are saying we can delivery as soon as possible but already gon 1 month still we didn't get”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 1,751 reviews