AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,740 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th January 2025

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

622

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bed quality deliever so don't buy the product from ajio app”

Helpful Report

Posted 1 month ago

“Very bad experience from ajio ordered a shoes from redtape and ajio peoples be are like we don't provide any support to you kindly cal redtape team and redtape team be like we can't provide any support.”

AJIO.com 1 star review on 2nd December 2024

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Posted 1 month ago

“SINCE 3 days daily I’m ordering attires After selecting the items page not opening telling that fetching please wait!!!! THRICE I TRIED TILL THAT OFFERS VANSIED…… SORRY 5/10☹️NOT EXPECTED”

Helpful Report

Posted 1 month ago

“I have ordered Nivea Body Lotion on 6/11/2024 Still not delivered I applied for cancellations in mean period of time for 10 times atleast. Not even able to cancel my order. I need my money back and i really don't want your product. Kindly do the needful as soon as possible. Attaching photo for your reference. Thank you.”

AJIO.com 1 star review on 30th November 2024

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Posted 1 month ago

“I have ordered a top and due to some cash issues I had to cancel it. I still haven't received my refund almost a thousand rupees. I've contacted the ajio customer care a million times and I receive automated emails and even the call is automated. They don't provide good customer care and they don't care about anything. I tried sending a grievance email, still I receive the same automated mail.”

Helpful Report

Posted 1 month ago

“Fake online site I ordered 3 products and got just one out of it. After raising the issue they resolved it stating all 3 products got delivered in same packet.Now not ready to check also. Complete scam and big time looters.Dont buy from here”

Helpful Report

Posted 1 month ago

“Ajio is fraud and there client are making scam pls don't purchase the product as they won't give refund”

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Posted 1 month ago

“Cash on Delivery should be an option; it’s frustrating that prepaid orders are often the only choice. Additionally, the limited options for exchanges are a problem. Sizes tend to sell out quickly after delivery, so if you want to exchange a product you like, you often can’t because the sizes are unavailable, leaving you with only the option to return it.”

Helpful Report

Posted 1 month ago

“Worst policies very bad experience bad quality products”

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Posted 1 month ago

“Refund issue”

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Posted 1 month ago

“Really bad experience i have with ajio service....he gave much more time to provide customer service....according to other online platform....what the see online product and what they provide to customer.... they provide totally different product and sometimes they provide wrong product wrong color ...i'm totally bad experience with ajio serivce and products and in future i'm never shopping with this website ...”

Helpful Report

Posted 1 month ago

“From last 5 days I have been harassed by tha assigned logistic team, delivery logistic, I have complained to logistic team as well as with ajio guys. They are just delaying the things. Pick up is done today as I have informed to ajio tean as well as delivery logistic team, still they have not updated and later updated with pick up failed. Such negligence is not acceptable. They have also asked for adhar card xerox. When I said for what reason you require then delivery logistic executive ran away. What kind of fraud can take place you can understand. Kindly look on his matter and resolve the issue ASAP.”

Helpful Report

Posted 1 month ago

“Very bad experience. I returned order worth 4600 once and 1899 again. Bluedart’s pickup person took parcell but did not updated. I did not got my refund or not any help from ajio. Very disappointed. Its abig scam if you return anything to ajio. Be very carefull if you use ajio.com.👎🏻”

Helpful Report

Posted 1 month ago

“Horrible service..they deliver wrong product...and they atmre not taking it back...not recommended at all”

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Posted 1 month ago

“Horrible return policy, very rude staff they cut the call without listening specially SHIKHA UDDIN AND ANANT. they are rude inconsiderate and give no solution whatsoever.”

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Posted 1 month ago

“Horrible experience.I have scheduled a pickup at least 5 times. Everytime the pick up partner cancels at his end without bothering to even contact. Customer service only raises a request every time.No escalation department My product is worth 7000 .Its been a month.Still awaiting pick up.”

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Posted 1 month ago

“Worst customer service...and providing worst quality product”

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Posted 1 month ago

“I have purchased a steve madeen bag st amount of 10 k after discount 7k It started ripping in 15 days after complaining they say we have no policy/service for such issues. And thats it n thats how i lost 7 k in a month”

Helpful Report

Posted 1 month ago

“Poor response, repeated template excuses, Coustomer care number is waste of time, You can't contact in person”

Helpful Report

Posted 1 month ago

“AJIO is very bad application and bad services there is no positive response from to customer care .. because I placed one product on 5 th of novemember and the order will come at 11 novemember and today I was not receive my parcel I am completely to call AJIO centre from seven but anyone not give a positive and sufficiently response and feedback”

AJIO.com 1 star review on 16th November 2024

Helpful Report

Posted 1 month ago

AJIO.com is rated 1.2 based on 1,740 reviews